Helen Pettifer Training Ltd reviews

4.8 (720 reviews)
AI summary of reviews

Its trainers combine deep subject knowledge with warmth and empathy, creating safe, relaxed spaces where attendees engage openly with sensitive topics. Across its courses, reviewers value passionate, clear and adaptable delivery, real-life examples, group discussion and interactive activities that make learning memorable rather than theoretical. Practical workbooks, tools and signposting resources support confident application in customer conversations and everyday roles, while tailored content helps teams take learning back to work.

Empathetic trainersInteractive learningPractical resources

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Really enjoyed this course, Helen was extremely knowledgeable and a very engaging presenter. The second half felt a little rushed and I noticed there were a few pages in the workbook which we didn't cover, felt like we could have had a whole day and not run out of interesting ground to cover! Thanks Helen.

Kate O · 17 Jul 2024
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Response: Thank you for your positive feedback and kind comments, Kate. I appreciate your note about the length of the session; we will be looking at extending our half day course shortly.

The passion that Helen has is so infectious, it really made me want to learn, share experiences and learn more. I came out the session and asked my manager if i could attend one of Helens full days sessions as i really felt there was so much more we could have learnt had the session been full day.

Katie S · 16 Jul 2024
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Response: Katie, thank you for your positive feedback, kind comments and for your participation on the day. I am so pleased you came away wanting to learn more and I hope that can be arranged for you.

Helen was fantastic, extremely passionate and knowledgeable from a personal perspective as well as professional. She was very engaging and encouraged participation and although a lot of the material is what I currently use day to day, Helen had an interesting way of seeing things from different and unusual perspectives and gave a lot of food for thought. Really enjoyed the course and would definitely recommend more colleagues attend in the future. I also liked the touch of having fidget thingies on the desk.

Jen T · 16 Jul 2024
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Response: Thank you for taking the time to leave such positive and detailed feedback, Jen. I am so glad you enjoyed the course and found something different in the delivery which provided food for thought.

Helen was a very engaging trainer who is clearly very passionate about the subject. She brought her enthusiasm to the day and managed to cover lots of ground in a short space of time (half day). I would definitely recommend Helen and/or have her back in the future for another session!

Sian H · 16 Jul 2024
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Response: Sian, thank you for your positive feedback. It was a pleasure to deliver this training and I am so pleased it was well received.

Great session, any questions were easily answered.

Kelly W · 16 Jul 2024
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Response: Kelly, thank you for your positive feedback, I am so glad you enjoyed the session.

really enjoyed the session and feel i gained a valuable insight into how i deal with vunerable customers

emma h · 16 Jul 2024
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Response: Thank you for your positive feedback Emma, I am so glad you enjoyed the session and gained valuable insights in supporting vulnerable customers.

It was a really great session and very insightful, thank you Helen!

George B · 10 Jul 2024
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Response: Thank you for your positive feedback George, that's much appreciated.

It provided really helpful tools and links

Julie R · 10 Jul 2024
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Response: Julie, thank you for your positive feedback. I am glad you found the tools and links helpful.

A very valuable Course which provided clear guidance in how to deal with this difficult topic.

andrew r · 09 Jul 2024
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Response: Thank you for your positive feedback, Andrew. I am so glad you found the course valuable.

The training was well organized and very helpful. I believe this should be made mandatory based on the present statistics relating to Mental Health & Suicide related deaths

Linette N · 08 Jul 2024
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Response: Linette, thank you for your positive feedback on the training course. I am so pleased you found it helpful.