Helen Pettifer Training Ltd reviews

4.8 (725 reviews)
AI summary of reviews

Its trainers combine deep subject knowledge with warmth and empathy, creating safe, relaxed spaces where attendees engage openly with sensitive topics. Across its courses, reviewers value passionate, clear and adaptable delivery, real-life examples, group discussion and interactive activities that make learning memorable rather than theoretical. Practical workbooks, tools and signposting resources support confident application in customer conversations and everyday roles, while tailored content helps teams take learning back to work.

Empathetic trainersInteractive learningPractical resources

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I found this course extremely beneficial and engaging. Helen is very knowledgeable and supportive - would highly recommend this course!

Natasha C · 13 Sep 2024
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Response: Thank you for your positive feedback and recommendation, Natasha. I am so pleased you and the team enjoyed the course.

Helen done a fantastic delivery of the course, I have already used some of the content and applied them in my job role. I made lots of notes and alongside the downloadable pack, will be re delivering to my other colleagues. Thank you so much.

Jodie A · 13 Sep 2024
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Response: Hi Jodie, thank you for your positive feedback and kind words. I am so pleased you found the course useful and have already used some of the content.

Fantastic thought-provoking course tailored to the need of our organisation and the work we undertake. Having attended a few courses on similar topics before, this course delivered by Helen and Jasbinder superseded all my expectations. It was clear to see from the outset that both trainers are truly passionate about the topics covered, which further added to the overall enjoyment of the course. I found the course very engaging and will most definitely recommend the course to other colleagues and connections who are interested in learning more about the topics of trauma and vulnerabilities. Thank you to both Helen and Jasbinder for delivering this course and I wish you both all the greatest success in the future. The work you do and the hearts you touch are undoubtedly changing the lives of so many people.

Sheldon P · 06 Sep 2024
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Response: Sheldon, Thank you for your positive, detailed feedback and your kind comments - they really are appreciated. We are so pleased you enjoyed the course and thank you for the recommendation.

I really enjoyed the course and found Helen and Jasbinder to be very informative, engaging and approachable. Helen and Jasbinder created a safe and warming atmosphere to discuss amongst colleagues and I now feel a lot more comfortable dealing with vulnerable customer conversations since taking part in the course. Thank you so much.

Olivia D · 05 Sep 2024
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Response: Olivia, thank you for taking the time to leave such positive and detailed feedback. We are so pleased you now feel more comfortable having these conversations.

This training session was absolutely brilliant. Jasbinder and Helen were excellent trainers and the session was really informative. I thought the fidget gadgets on the tables were a great idea and we all made the most of them. The session was a safe space to share our thoughts and experiences.

Katherine M · 05 Sep 2024
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Response: Thank you for your kind comments and positive feedback, Katherine. We are so glad you enjoyed the training and the fidget toys!

The course was very insightful and I feel more confident knowing that my team who are dealing with front line calls and emails, are more equipped with the conversational tools and signposting to deal with these difficult situations. I would have liked more breakout rooms, to engage with the team, provide more opportunity to sense check how they are all handling the course as it is an emotive subject.

Leeanne S · 01 Aug 2024
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Response: Leeanne, thank you for taking the time to leave such positive and detailed feedback. I am so pleased you feel more confident now that your team have received this training.

It was a very informative course and the figures were a real eye-opener.

Cherryl B · 01 Aug 2024
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Response: Thank you for your positive feedback Cherryl. I am glad you found the course informative.

Brilliant course and Helen made everyone feel so comfortable!

Joe G · 29 Jul 2024
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Response: Thank you for your positive feedback Joe. I am so glad you enjoyed the course.

very good course and very well delivered

annie c · 25 Jul 2024
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Response: Annie, thank you for your positive feedback and kind comments, it is much appreciated.

Course was very informative, trainer was excellent

Carolyn H · 25 Jul 2024
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Response: Thank you for your positive feedback and kind comments Carolyn. I am so pleased you found the course informative.