Imran R, 07 Nov 2025
Helen is an amazing person and a wonderful trainer. She was engaging through out the day and made everyone comfortable. Her communication skills are superb as she made it simple for all the attendees to contribute and share their experience of dealing with the Vulnerable clients. The material was fantastic and informative. Despite being in the industry for the last many years, I learnt new things and started looking at the situations with a different perspective. The best part, Helen was very passionate and was speaking her heart out. I personally found her statements relatable on many occasion during the training. All the best Helen and keep up the good work! Imran Rana
sarah b, 07 Nov 2025
Very good course and feel I came away with a lot of tools to use in my job
Elaine J, 07 Nov 2025
Interesting and informative, thank you
Boni K, 05 Nov 2025
I absolutely enjoyed the training, learnt a lot from the trainer and the colleagues. Thank you so much Helen for making it so interesting and interactive.Response : Boni, thank you for your positive feedback and kind comments. I am so pleased you found the course interesting and you enjoyed the interactive elements.
Chris S, 04 Nov 2025
Great courseResponse : Thank you for your positive feedback Chris, its much appreciated.
cara w, 04 Nov 2025
Really good training and very interactive and informativeResponse : Cara, thank you for your positive feedback and comments. I'm so pleased you found the training interactive and informative.
Donna S, 04 Nov 2025
I thought the training was extremely helpful and very engaging and the length of the training was perfect. I think if it was shorter, key points could have been missed. It has given me helpful tips on how to have conversations with vulnerable customers.Response : Donna, thank you for your positive and detailed feedback. I'm really glad you felt the course was engaging and that you've taken away some helpful tips to use in future conversations.