Helen Pettifer Training Ltd Reviews

This was a brilliant course for knowing how to best approach these very challenging and emotional conversations. I have gone away feeling a lot more confident that I would be able to have these conversations going forward.

Helen's training sessions was incredible, engaging , captivating and most importantly interesting. No question was too much and Helen tried her upmost best to answer questions presented to her. If unable she made a note to ensure to provide answer at a later date. Very friendly, polite and professional. Thank you for enhancing our knowledge!

The course was exceptionally well presented, with the trainer demonstrating a deep understanding of the challenges associated with supporting vulnerable customers. The trainer kept all participants highly engaged throughout the session, using relevant examples and interactive discussions to ensure that complex topics were clearly understood. All questions were addressed thoroughly, with practical guidance provided on how to identify, communicate with, and support vulnerable customers effectively,

I feel the training approach that Helen uses with the workbook and little group discussions worked well. It was much more engaging than just watching a screen presentation or slideshow and she encouraged discussion from the group around the topics. I really found this workshop useful and the deliver of training was engaging. The duration of the course was reasonable as well, as it was long enough to ensure we covered the topics in depth but not too long that the group became fatigued. A very invaluable workshop and great delivery from Helen. Thank you.

Helen was engaging, well paced and delivered with a great tone. Thankyou for session yesterday, it was great to have a refresher on such a difficult subject

Helen was brilliant, I felt like she was very engaging and I have definitely learnt a lot from her training

Really pleased with the refresher course, Helen is a great trainer and covers a lot of specific information at a good pace with the opportunity to ask questions to enhance knowledge.

I really enjoyed and learnt from the course. Helen was really knowledgeable, her delivery and pace of the course was perfect. We had ample time to share experiences as well as feeling like it was a safe space to do so. The resources shared were most useful, and I have noted several tips that I will be incorporating when dealing with vulnerable customers in the future. Thank you so much!

The training was excellent and Helen was really great – lovely person & delivered the training so well given the subject. Well worth attending!

I found the training very useful. Helen was very knowledgeable and understanding. She took time to answer any questions to ensure that everyone understood.