Helen Pettifer Training Ltd Reviews

Helen provided a fantastic training session, it was informative, and interactive and although discussing sensitive topics, she made it a fun and collaborative session. I would recommend this training to any one who wants to gain further insight into managing Vulnerable Customers. I will definitely be looking out for any other training sessions I can participate in with Helen

I thought Helen was amazing. I could listen to her all day. She was so engaging and passionate about what she does.

Informative with practical elements built around strong theory and knowledge within this field, discussions where built off the back of this that where detailed and full of the sharing of ideas and solutions to assist customers during difficult situations. I feel the course enabled me to better support my team and the wider function moving forward. Thank you

Excellent course gave me an excellent insight into helping those who are in crisis

The training was positively engaging, providing opportunities for cross-department discussions and knowledge-sharing, which was invaluable. Helen encouraged discussions and it was noticeable that she is very passionate about this topic. Helen's knowledge was invaluable! Great training.

Helen is an inspirational woman with a wonderfully friendly demeanor. She has equipped me with new skills and deeper knowledge, boosting my confidence to tackle more challenging subjects. Was truly a honour to have met Helen today and left me in deep thought with how I react and approach providing condolences.

this course was a kind of refresher following on from the ASSIST course i've previously completed

Very good training, dealt with in a sensitive manner

I was really worried about attending at first as this subject is close to home. But I was made to feel at ease almost instantly. Such a lovely lady who runs this course. I feel I'll be able to support customers better in future should this subject arise. I also took a lot away from this on a personal level and it will help me outside of work too. What a great job you all do. Thanks again, Sarah

This is one of the most valuable courses I have ever attended. Helen and Heidi both showed so much care and compassion in both the subject matter and for us. I came out of the course knowing now what my role is in these situations and feeling more confident to just be myself and not to worry about saying the wrong thing. Just to listen is so important and I'll take that forward with me in work and in my personal life. Thank you both so much.