Sort by:
Helen Pettifer Training Ltd Reviews
Pauline A, 29 Jan 2025
This was an excellent refresher course for me as I have completed previous courses relating to the subject. However the latest statistics were extremely interesting and the views shared by colleagues was also enlightening. Well Done Helen.
Jade B, 24 Jan 2025
The training was so well delivered and it was nice to have interactive training too! I learnt so much and Helen really was amazing with all our questions. Thank you so much.
Will N, 23 Jan 2025
Apologies for the delay in coming back to you. The training was sensitively delivered and i felt supported during the morning. There were a lot of things discussed which really helped me think about how our training should be approached. Sometimes it can be stating the obvious which has an impact on colleagues attending the training and when we think we deal with a certain type of bereavement on a regular basis and this is challenged by the obvious fact that we don't know the circumstances behind anyone's death this can be quite powerful. I felt that the group all responded to this in a similar way. I really found it useful to discuss leverage vs non-leverage disclosure and feel this will have a strong impact on our colleagues so that they feel confident to respond appropriately. I also thought the circle of control was a great way for me to visualise self care. The resources provided were really detailed and very informative, the signposting had more information than we currently have so that will be useful. For those who didn't print off the workbook, it would have been good to send a completed PDF version with all the areas we interacted with during the session. Thank you again for your time.
Tia H, 16 Jan 2025
Helen was absolutely lovely both as a trainer and a person. You can really sense her passion for the topic through her work both for the training and for the campaigns she does. She was understanding toward my learning needs and created a safe environment. The scale needs to go above 5 stars maximum!Response : Tia, thank you for your positive feedback and kind words. I am so glad the environment felt safe and enabled you to learn in your preferred way.
Omar R, 16 Jan 2025
It was an absolute pleasure meeting you Helen, the world needs more people like youResponse : Omar, thank you for leaving such positive feedback and for your kind words. It was pleasure meeting you too.
rebecca o, 15 Jan 2025
Love the way this is delivered, the content of the training and the various tools provided will make a huge difference in my calls moving forward. Thank you very much HelenResponse : Rebecca , thank you for your positive feedback. I am so pleased that the content and tools provided in the training will make a difference to your customer conversations.
Shannon M, 15 Jan 2025
Helen is absolutely incredible- her knowledge and tools are invaluable and the work she does is so inspiring. Her passion and emotional attachment to what she does really shines through and makes such an impact on the way the course is delivered- she creates an environment of safety and respect and makes everyone feel so comfortable. Helen is such a wonderful person and I am so grateful for the work she does.Response : Shannon, thank you so much for your positive feedback and kind words. I am so glad you found the course valuable and I hope the knowledge and tools gained are helpful to you in the future.
Paul D, 15 Jan 2025
Great course, very informative and thought provoking. Helen was excellent and very passionate about the subject matter, particularly given her own life experience. Thank you and take care!Response : Thank you for your positive feedback and kind wishes, Paul. I am so pleased you found the course informative and thought provoking. Take care,
Carol E, 11 Dec 2024
I thought the training was excellent. Helen was very good and she made you feel at ease especially with the subject. She made me feel confident in knowing waht to say and the booklet was great.Response : Thank you for your positive feedback. I am so pleased you now feel more confident about having these conversations.
Molly B, 10 Dec 2024
The training was insightful - and the trainer used their own personal experiences to make the training more relatable. I found this really impactful and educational.Response : Molly, thank you for taking the time to leave such positive feedback and for your kind words. I am so pleased you found the training impactful and educational.