Showing 31–40 of 734 reviews
Really well paced and Helen's knowledge and adaptability really brought the content to life for us. There was a mix of colleagues from OSB in the session and Helen demonstrated bringing on knowledge of how suicidal conversations might show up and how to adapt some of the word patterns for colleagues who maybe don't feel brave enough saying "how are you planning on carrying this out.". Thanks so much for a great session
Response: Laura, thank you for your positive feedback. It's great to hear that the session was useful for you and your colleagues, especially with handling more difficult conversations. I very much appreciate your comments.
Great host, engaging and genuine - more fidget toys please!
Response: Thank you for your positive feedback and kind words Benjamin, I'm so pleased you found the training engaging. Glad you liked the fidget toys too!
I think the course was very useful and done in a great way that it was interactive but not in your face.
Response: Thank you for your positive feedback and comments Sophie. I'm glad you found the training useful.
I was a bit apprehensive before attending the course but after attending it I can give it a 10/10. From start to finish it was brilliant. Everyone was involved and that was down to Helen, she did an amazing job in presenting the course
Response: Thank you so much for you feedback, Sukdev. I am really pleased you enjoyed the training and that any apprehension you felt before joining, was eased. Thank you for your kind words too, they are much appreciated.
You can see Helen thoroughly enjoys what she does and brings it out in her her presentation
Response: Nicky, thank you for you positive feedback, it is much appreciated.
I found the course really useful and this will assist me in supporting my teams who are more likely to encounter such calls than I am. The presenter is clearly very knowledgeable and passionate which is evident from her excellent presentation of this sensitive subject. My only observation is that the length of the course could be reduced.
Response: Thank you for your positive feedback and kind words, Jenny. I am glad the training will be useful to you in supporting your teams. Thank you too for your observation on the length of the course, which we will review for future courses.
It is clearly a difficult subject area and there is the challenge of whether some of the actions will be suitable in our area of work. However it does provide some information which would be useful.
Response: Thank you for taking the time to leave feedback, Stewart, and I am glad you found some of the information useful. Please do get in touch if you'd like to discuss alternative actions to support specific conversations. We'd be happy to talk this through.
Very well-rounded, knowledgeable and engaging session. Would certainly recommend to anyone in an insurance environment who would be customer facing
Response: Thank you for your positive feedback and recommendation, Ben. I am so glad you found the training engaging.
An excellent course and well presented
Response: Thank you for your positive feedback, John. I am so pleased you enjoyed the training.
An excellent course - the subject matter isn't the easiest to talk about but the training was very informative and well presented
Response: John, Thank you for your positive feedback and contributions during the training. I am so pleased you found the course informative.