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Helen Pettifer Training Ltd Reviews
Laura H, 01 Jul 2026
Helen was lovely and clearly very experienced in this field. She was able to answer our questions, and provide lots of example for how to support customers and each other.Response : Thank you for your positive feedback Laura. It's great to hear that you came away with lots of examples for how to support customers and your fellow team-mates.
Megen L, 01 Jul 2026
Good course, well delivered.Response : Thank you for your positive feedback Megen. I'm so glad you enjoyed the course.
Ellen M, 01 Jul 2026
A very interesting course - if not completely applicable to our work day to dayResponse : Ellen, thank you for your honest feedback. I am glad you found the course interesting and I appreciate that you felt it was not completely applicable to your day-to-day work. This was the content requested by your organisation so we will feed that back to them.
Sarah W, 25 Jun 2026
I found the course really useful and relevant to the types of conversations we deal with day today. The content felt practical rather than theoretical as we were able to bring real life cases for discussion to help apply the learning in a meaningful way. Helen delivered the training with a genuine human and empathetic approach. She encouraged open discussion, created a comfortable environment for sharing experiences and helped highlight the importance of looking beyond the immediate issue to understand the customer's wider circumstances. Overall, the course was engaging, relevant and provided valuable reminders about recognising vulnerability and responding with empathy while still supporting customers effectively.Response : Sarah, thank you for taking the time to leave such detailed and positive feedback, that's much appreciated. It's great to hear that you took away some practical tools to help in your customer conversations and I'm glad you found the session engaging and relevant to your work.
Ben C, 02 Jun 2026
I really enjoyed the course, it was nice to talk about feelings without judgement. The course was laid back but also very engaging. The time flew byResponse : Ben, thank you for your positive feedback. It's great to hear that you enjoyed the training and I agree, it felt like time went very quickly.
Gráinne B, 27 May 2026
The course was very interesting and I came out of it having knowledge of a number of things that I did not know. Our training provider was absolutely excellent and made me feel so comfortable. She kept us totally engaged.Response : Gráinne, thank you for your positive feedback and kind words. I'm so glad you took away some new information and found the course interesting.
Alice J, 26 May 2026
Absolutely fabulous training. Helen is a captivating speaker who also has such a special way of getting everyone engaged and sharing their perspectives. This sharing added even more depth and relevance to the session, as it felt like we were all given space to process our experiences within the scope of wellbeing and resilience. On top of all of this, she prepared so much for the training. The workbooks were a thoughtful touch that had fascinating subject material. Each point was delivered in inclusive and accessible language, leaving the lessons learn to feel quite simple and achievable at the end of the training. It is beyond a doubt she is passionate about wellbeing, and it left us all buzzing with energy and motivation at the end of the training.Response : Alice, thank you so much for your detailed, positive feedback and kind words. I really appreciate it. I'm so glad the training left you buzzing and I hope that the tools shared will help you in the future.