Showing 61–70 of 734 reviews
Informative
Response: Thank you for your feedback Farrukh, it's great to know you found the course informative.
I absolutely enjoyed the training, learnt a lot from the trainer and the colleagues. Thank you so much Helen for making it so interesting and interactive.
Response: Boni, thank you for your positive feedback and kind comments. I am so pleased you found the course interesting and you enjoyed the interactive elements.
Great course
Response: Thank you for your positive feedback Chris, its much appreciated.
Really good training and very interactive and informative
Response: Cara, thank you for your positive feedback and comments. I'm so pleased you found the training interactive and informative.
I thought the training was extremely helpful and very engaging and the length of the training was perfect. I think if it was shorter, key points could have been missed. It has given me helpful tips on how to have conversations with vulnerable customers.
Response: Donna, thank you for your positive and detailed feedback. I'm really glad you felt the course was engaging and that you've taken away some helpful tips to use in future conversations.
The trainer was enthusiastic in the subject area of customer handling
Response: Isabella thanks for your comments and I trust you found the course of value.
I feel that having completed the course, i now have additional tools that will help be deliver training and coaching in my role as a Training, Quality and Performance Coach.
Response: Thank you Joseph for taking the time to leave feedback. It's great to hear that you now feel you have the additional tools to help within your job role.
The session was delivered in a way which suited my learning style. It was very informative and great that we had booklets and additional information to refer to. Helen was clearly very knowledgeable in the vulnerable customer area and was really goo that she had used her own experiences and that of her son as examples.
Response: Thank you Kelly for the great feedback. It's reassuring to know the course matched your learning style and that it was informative for you.
Really informative and useful course. Helen is knowledgeable and an engaging trainer.
Response: Thanks Claire for the great feedback. Glad to hear it was informative and useful.
brilliant course, I now feel more equipped to have those difficult conversations with vulnerable customers
Response: Thanks Oliver for the feedback and it's great to know you now feel more equipped for these conversations.