Helen Pettifer Training Ltd reviews

4.8 (729 reviews)
AI summary of reviews

Its trainers combine deep subject knowledge with warmth and empathy, creating safe, relaxed spaces where attendees engage openly with sensitive topics. Across its courses, reviewers value passionate, clear and adaptable delivery, real-life examples, group discussion and interactive activities that make learning memorable rather than theoretical. Practical workbooks, tools and signposting resources support confident application in customer conversations and everyday roles, while tailored content helps teams take learning back to work.

Empathetic trainersInteractive learningPractical resources

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Thank you Helen for delivering this training and getting the conversation of vulnerable customers and suicide out there so we are more prepared in having these conversations in the future!

Rachel P · 27 May 2021
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Response: Rachel, thank you for your comments and for attending this course. Pleased to hear you feel more prepared to have these difficult conversations in the future.

I thoroughly enjoyed the course today and would highly recommend it. I have picked up some really good tips on how to identify a vulnerable customer and their needs. thank you

Julie S · 26 May 2021
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Response: Thank you Julie for your comments and I'm pleased to hear that you have taken away some really good tips to help you identify and support your vulnerable customers.

Excellent course with lots of participation for everyone involved.

Rob B · 26 May 2021
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Response: Rob, thanks for your feedback and delighted to hear you enjoyed the course and found it interactive.

Thank you so much. The training was well led, very engaging and gave me a much better understanding of vulnerable customers.

Jonathan D · 26 May 2021
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Response: You're very welcome Jonathan and thank you for your feedback. I'm pleased to hear that you found the course engaging and you now have a better understanding of customers who may be vulnerable.

Helen was brilliant in the way she presented it and the examples she used. I really really enjoyed the course and it was good to have an open discussion on vulnerability and put my ideas forward aswell as hearing others.

jordan b · 26 May 2021
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Response: Thank you Jordan for your lovely comments. As a trainer it's always encouraging to hear you enjoyed the course and discussions. Thank you for all your participation.

Really good engaging training session

Natalie M · 26 May 2021
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Response: Thanks Natalie for your feedback. I'm pleased to hear you enjoyed the training course.

Overall a great session with a fantastic trainer who was easy to communicate with.

Amanda M · 26 May 2021
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Response: Thank you Amanda for your kind comments. It's great to hear you enjoyed the course.

A very helpful session thank you so much

Marion B · 26 May 2021
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Response: You're very welcome Marion and thanks for your feedback. I'm pleased to hear you found the course helpful.

This was my first day back to work after an operation and i have been getting tired in the afternoons, but this training course kept my attention completely & I never felt tired, or distracted. I really really enjoyed it and thought Helen was a brilliant host. I enjoyed every aspect. Thank you. I wish she could do all my training ☺️

Becky H · 26 May 2021
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Response: Thank you Becky for your lovely feedback and for all your participation especially on your first day back. As a trainer it's great to hear you found the course engaging and enjoyable and trust you took lots of key tools and tips away that you can implement in your job role.

Helen was very engaging, knowledgeable and clear. The training was very easy to follow and was also fun and creative to really get everyone thinking. I liked that we were split into individual groups so that we could interact with each other and learn about how things work in different areas of the business and seeing things from someone else's point of view. I have learnt a lot from this training that I will take away with me and use everyday, professionally and personally.

Kate A · 26 May 2021
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Response: Thanks Kate for your kind comments. It's great to hear you found the course interactive and thought-provoking and you enjoyed the discussions. Delighted that you have taken lots away from the course that you can implement in your job role.