Helen Pettifer Training Ltd reviews

4.8 (720 reviews)
AI summary of reviews

Its trainers combine deep subject knowledge with warmth and empathy, creating safe, relaxed spaces where attendees engage openly with sensitive topics. Across its courses, reviewers value passionate, clear and adaptable delivery, real-life examples, group discussion and interactive activities that make learning memorable rather than theoretical. Practical workbooks, tools and signposting resources support confident application in customer conversations and everyday roles, while tailored content helps teams take learning back to work.

Empathetic trainersInteractive learningPractical resources

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I found the course very useful and interesting. i have taken many points on board about how i will deal with and support vulnerable customers going forward. Thank you very much.

Lucia S · 21 May 2021
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Response: You're very welcome Lucia and thank you for your feedback. It's encouraging to hear that you have taken so many points on board that will help you with your customer conversations.

Helen was really engaging and i enjoyed the sessions we had and feel like i have learnt a lot that i can apply to my role at work

Molly H · 21 May 2021
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Response: Thank you Molly for your comments and for your participation in the discussions. It's great to hear that you have taken lots away from the course to apply in your job role.

Helen presented an amazing training session to us, I was able to broaden my understanding of vulnerability and put this into practise in my day to day job. I have found the training very useful and will definitely apply this

Molly D · 18 May 2021
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Helen made the training interesting and was very helpful, giving advice on individual questions and scenarios.

Rebecca H · 18 May 2021
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Response: Thank you Rebecca for your feedback and I'm pleased to hear that you found the course interesting and helpful.

Lisa A · 20 Aug 2026
Martha B · 22 Jul 2026
Kavita D · 28 May 2026
Keith C · 21 May 2026
Manjit K · 14 May 2026
Simon H · 11 Mar 2026