Helen Pettifer Training Ltd reviews

4.8 (720 reviews)
AI summary of reviews

Its trainers combine deep subject knowledge with warmth and empathy, creating safe, relaxed spaces where attendees engage openly with sensitive topics. Across its courses, reviewers value passionate, clear and adaptable delivery, real-life examples, group discussion and interactive activities that make learning memorable rather than theoretical. Practical workbooks, tools and signposting resources support confident application in customer conversations and everyday roles, while tailored content helps teams take learning back to work.

Empathetic trainersInteractive learningPractical resources

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Very informative, made me look at my own levels of resilience and how to look after myself.

Jenny P · 22 May 2026
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Response: Jenny, thank you for your positive feedback. It's great to hear that the training has made you look at how you look after yourself.

Helen was engaging and I really enjoyed the course. I realised I’m not as resilient as I initially thought but feel more prepared to spot the signs and deal with situations when they arise.

Janine H · 22 May 2026
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Response: Thank you for your positive feedback Janine. I am so glad that the course has helped to highlight areas where you can prioritise self care when you need to.

The content was really informative and eye opening. You think you are resilient until you take this course. Thoroughly enjoyable with a bit of everything even a craft session 😊

Deborah H · 22 May 2026
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Response: Thank you for your positive feedback, Deborah. It's great to hear that you enjoyed the course, the crafting and found the content informative. I hope you took some helpful tools away with you.

Excellent course with lots of useful strategies. Great delivery in a safe and confidential forum. Would highly recommend. Helen has a warm delivery style which instantly puts you at ease.

Linda B · 22 May 2026
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Response: Thank you for your positive feedback and kind words, Linda. That's much appreciated. I'm so glad you enjoyed the course and hope the strategies prove useful in the future.

A great refresher as always and always impressed with Helens knowledge and the changing landscape that this subject brings with FCA requirements. Thank you

NICOLA E · 21 May 2026
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Response: Thank you for your positive feedback, Nicola. I'm so glad you enjoyed the course.

A very enjoyable training course; a potentially sensitive subject to discuss was done so in a matter that kept it informative and engaging.

Aaron G · 15 May 2026
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Response: Thank you for your positive feedback, Aaron. I'm really pleased you found the training informative and engaging.

The course was very informative. It helped greatly that the content was delivered in the context relative to the job roles of the attendees. It was very pleasing to see everyone was engaged and participated, particularly over a long session, which is testament to Helen and her delivery. Another positive was the difference in delivery styles throughout the session (powerpoint/group discussion/breakout groups etc) which would have benefit varying learning preferences. It is clear Helen is very passionate.

Roisin M · 13 May 2026
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Response: Roisin, thank you for your positive feedback and kind comments, it's much appreciated. It's great to hear that the delivery styles worked well for the group and that the content was informative and relevant.

Really well paced and Helen's knowledge and adaptability really brought the content to life for us. There was a mix of colleagues from OSB in the session and Helen demonstrated bringing on knowledge of how suicidal conversations might show up and how to adapt some of the word patterns for colleagues who maybe don't feel brave enough saying "how are you planning on carrying this out.". Thanks so much for a great session

Laura H · 12 May 2026
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Response: Laura, thank you for your positive feedback. It's great to hear that the session was useful for you and your colleagues, especially with handling more difficult conversations. I very much appreciate your comments.

Great host, engaging and genuine - more fidget toys please!

Benjamin S · 27 Apr 2026
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Response: Thank you for your positive feedback and kind words Benjamin, I'm so pleased you found the training engaging. Glad you liked the fidget toys too!

I think the course was very useful and done in a great way that it was interactive but not in your face.

Sophie R · 24 Apr 2026
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Response: Thank you for your positive feedback and comments Sophie. I'm glad you found the training useful.