Helen Pettifer Training Ltd reviews

4.8 (725 reviews)
AI summary of reviews

Its trainers combine deep subject knowledge with warmth and empathy, creating safe, relaxed spaces where attendees engage openly with sensitive topics. Across its courses, reviewers value passionate, clear and adaptable delivery, real-life examples, group discussion and interactive activities that make learning memorable rather than theoretical. Practical workbooks, tools and signposting resources support confident application in customer conversations and everyday roles, while tailored content helps teams take learning back to work.

Empathetic trainersInteractive learningPractical resources

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Showing 31–40 of 631 reviews (5 star)

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You can see Helen thoroughly enjoys what she does and brings it out in her her presentation

Nicky I · 23 Apr 2026
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Response: Nicky, thank you for you positive feedback, it is much appreciated.

Very well-rounded, knowledgeable and engaging session. Would certainly recommend to anyone in an insurance environment who would be customer facing

Ben B · 10 Mar 2026
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Response: Thank you for your positive feedback and recommendation, Ben. I am so glad you found the training engaging.

An excellent course and well presented

John D · 09 Mar 2026
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Response: Thank you for your positive feedback, John. I am so pleased you enjoyed the training.

An excellent course - the subject matter isn't the easiest to talk about but the training was very informative and well presented

John D · 09 Mar 2026
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Response: John, Thank you for your positive feedback and contributions during the training. I am so pleased you found the course informative.

Great course, Jasbinder was fantastic, the only feedback I have I was on the training 9-12:45 and we only had one 10 minute break. Perhaps two breaks would have been better.

jyoti r · 27 Feb 2026
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Response: Jyoti, thank you for positive feedback. We will take your comment about additional breaks on board - thank you for letting us know.

The course was very good - I found it very informative and the trainer was excellent

Jayne P · 05 Feb 2026
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Response: Thank you for leaving such positive feedback Jayne, I'm so glad you found the training informative.

The course was very helpful and informative. It was very helpful to look at situations from a different perspective and be provided with additional tools to best identify and assist vulnerable customers. I would only suggest including additional breaks. There was a lot of information to take in and I believe many would benefit from having some time to absorb the information, stretch their legs or take their headset off for a while (where sessions are on Teams). Having just a couple more breaks of 5-10 minutes to remove the headset, look away from the computer and give your eyes/brain a break would make a big difference.

Louise E · 05 Feb 2026
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Response: Louise, thank you for taking the time to leave such positive feedback. It's great to hear that you found the training informative. There is a lot of information to cover in the time, and I appreciate the need for regular breaks. I will take your comments on board, thank you.

Helen was warm, open and engaging from start to finish. The material and interactions were based on experiences gained over time and in different sectors, so it was easy to engage, understand and follow the training, whether you were new to the subject or a more experienced trainee. A+ for providing fidgets for the group, to help with focus. Well done Helen, keep up the good work.

Jermaine C · 21 Jan 2026
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Response: Jermaine, thanks so much for your positive feedback and kind words. It's great to hear that you enjoyed the training and good to know that the fidgets were useful for focus.

I think Helen was incredibly pragmatic in her approach and incredibly helpful.

Amber K · 21 Jan 2026
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Response: Thank you for your positive feedback Amber, I am so glad you found the course helpful.

Excelling training! Very insightful

Zara S · 13 Jan 2026
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Response: Zara, your positive feedback is much appreciated, thank you. I'm so glad you found the training useful.