Showing 171–180 of 729 reviews
Excellent course gave me an excellent insight into helping those who are in crisis
Response: Thank you for your positive feedback Nicola - I am so pleased you took a lot away from the training.
The training was positively engaging, providing opportunities for cross-department discussions and knowledge-sharing, which was invaluable. Helen encouraged discussions and it was noticeable that she is very passionate about this topic. Helen's knowledge was invaluable! Great training.
Response: Lina, thank you so much for your positive feedback and kind comments. I am really pleased you found the training engaging and valuable for cross-department discussions.
Helen is an inspirational woman with a wonderfully friendly demeanor. She has equipped me with new skills and deeper knowledge, boosting my confidence to tackle more challenging subjects. Was truly a honour to have met Helen today and left me in deep thought with how I react and approach providing condolences.
Response: Thank you for taking the time to leave such positive feedback Ottica and for your kind comments. I am so pleased you feel your confidence is boosted and you gained new skills from the training.
this course was a kind of refresher following on from the ASSIST course i've previously completed
Response: Thank you for your positive feedback - it is much appreciated.
Very good training, dealt with in a sensitive manner
Response: Thank you for your positive feedback and kind comments, Deborah - I appreciate it.
I was really worried about attending at first as this subject is close to home. But I was made to feel at ease almost instantly. Such a lovely lady who runs this course. I feel I'll be able to support customers better in future should this subject arise. I also took a lot away from this on a personal level and it will help me outside of work too. What a great job you all do. Thanks again, Sarah
Response: Sarah, thank you so much for your positive feedback and kind comments. I am glad that you quickly felt at ease on the day and took a lot away from the session. Take care.
This is one of the most valuable courses I have ever attended. Helen and Heidi both showed so much care and compassion in both the subject matter and for us. I came out of the course knowing now what my role is in these situations and feeling more confident to just be myself and not to worry about saying the wrong thing. Just to listen is so important and I'll take that forward with me in work and in my personal life. Thank you both so much.
Response: Joanne, thank you so much for your positive feedback and kind comments. I am really glad you came away feeling more confident when managing these conversations both in your professional and personal life. Take care.
This was a great bit of training - I am already a MHFA and Grief First Aider, so while I have a foundation of this topic, this training built nicely on top of this and gave me so much more to think about and implement! Thanks so much Only issue I have had is not being able to download the certificate - am met with a 404 error page!
Response: Thank you for your positive feedback Jo. I am glad we were able to build on your existing knowledge. I know you've received your certificate now - apologies for the technical issue.
Impeccable delivery. The course armed me with a plethora of take-aways and valuable information. Thank you!
Response: Daphne, thank you for your positive feedback and kind comments. I am so glad you took away lots of valuable information from the course.
A fruitful session indeed. Well done
Response: Maria, thank you for your positive feedback, it is much appreciated.