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Helen Pettifer Training Ltd Reviews
khalid h, 20 Sep 2023
I found the course very interesting and it has given me skills and phrases to use when speaking to customers who are considering suicide. I also found the statistics very surprising as this just shows how often such incidents happen and this is something that is not mentioned much in society.Response : Khalid, thank you for your detailed and positive feedback. I am so glad you feel that the course has given you the skills to handle these conversations.
Helen B, 20 Sep 2023
I found Helen very informative and listened to our input and found her very personable. I also thank her for sharing her story, it was very emotional to hear and brave to talk about.Response : Helen, thank you for your kind comments. I am so pleased you found the course informative.
Brad W, 20 Sep 2023
Very good and insightful course - thanks!Response : Thank you for taking the time to leave feedback Brad; I am so pleased you found the course useful.
Steve G, 13 Sep 2023
Today was very informative and productive for myself and everyone else I feel. Definitely a confidence booster moving forward. Helen made the day very relaxed and I was engaged from start to finish! Thanks.Response : Steve, thank you for taking the time to leave such positive feedback. I am so pleased you found the course informative and engaging and that it helped to boost your confidence.
Maia T, 13 Sep 2023
The training was very informative and was delivered in a friendly manner; many topics to think about, understanding of the therminology "a vulnarable customer" and how to deal in such situations. Nice balance of theory and practice. Thank you, Helen!Response : Thank you for taking the time to leave such positive feedback Maia. I am so glad you found the course informative.
Maggie M, 11 Sep 2023
Good resources provided and good chat with other advisers on strategies.Response : Maggie, thank you for taking the time to leave feedback. I am glad you found the resources useful and that the day generated some good discussions around strategy with other advisers.
Phoebe G, 07 Sep 2023
It was very informative! I feel more confident in speaking with customers who may be showing signs of or experiencing vulnerability. I also feel a lot more confident in knowing what to do with the information that the customers provide me and know where to signpost them if necessary. Helen answered any queries I had and I would recommend her to anyone!Response : Thank you for your detailed and positive feedback Phoebe, it is much appreciated. I am very pleased that you feel more confident in speaking with vulnerable customers and with where to signpost if necessary.
Lauren N, 07 Sep 2023
The course was great, I feel like I learned so much but what made it even nicer was that Helen shared her own personal experiences so I feel like we connected with her on a deeper level and what she was saying had come from experience. She was so lovely and inviting! I came away from the course with so much more knowledge. Thank youResponse : Lauren, thank you for taking the time to leave such detailed and positive feedback. I am so pleased you enjoyed the course and that you gained more knowledge as a result.
Holly D, 07 Sep 2023
Helen was great. It was a lot of information and was very glad to have some break time to take away and reflect. Very happy with what I learnt today.Response : Thank you for your positive feedback Holly. We do cover a lot of information in the time but I'm glad you were happy with the course.
jess s, 07 Sep 2023
Gained a lot of knowledge from this. happy to have done it with Helen who was so lovely. Thanks again.Response : Jess, thank you for your kind comments. I am so pleased you gained a lot of knowledge from the course.