Helen Pettifer Training Ltd reviews

4.8 (720 reviews)
AI summary of reviews

Its trainers combine deep subject knowledge with warmth and empathy, creating safe, relaxed spaces where attendees engage openly with sensitive topics. Across its courses, reviewers value passionate, clear and adaptable delivery, real-life examples, group discussion and interactive activities that make learning memorable rather than theoretical. Practical workbooks, tools and signposting resources support confident application in customer conversations and everyday roles, while tailored content helps teams take learning back to work.

Empathetic trainersInteractive learningPractical resources

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What a fantastic course! Helen was engaging, very professional and encouraged participation from our team which resulted in lived experiences being shared. This helped to shape our understanding of vulnerability and explore different approaches to situations that we might encounter as consumer advocates. Thank you Helen.

Kate M · 19 May 2025
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Response: Thank you for your positive and detailed feedback Kate. I am so pleased you gained a lot from the shared experiences of your team members and were able to explore different approaches to help in your role.

Positive course for a negative subject.

Martin L · 19 May 2025
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Response: Martin, thank you for your positive feedback. I really appreciated your comment about the course being positive even though the subject is very emotive.

Perfect refresher course to help in every day role and life.

Martin L · 19 May 2025
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Response: Martin, thank you for taking the time to complete the feedback and for your positive comments. I am glad you found the refresher course helpful for work and life in general.

Helen is great! A lovely lady and great trainer. Look forward to doing training with Helen again in the future.

Denise Y · 15 May 2025
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Response: Denise, thank you for your positive feedback and kind comments. I really appreciate it.

This was a brilliant course. Helen made everyone feel comfortable and provided really useful and valuable information and techniques that will help me daily within my job role.

Victoria O · 14 May 2025
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Response: Victoria, thank you for your positive feedback and kind comments. I am so glad the information and techniques will be useful to you going forwards in your role.

Loved the course! Helen was lovely and easy to talk to and created a friendly and relaxed atmosphere. Really helpful and gave me more ideas on responses and how to navigate dealing with vulnerable customers. 10/10

Denise A · 14 May 2025
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Response: Thank you for your positive feedback and kind comments, Denise. I am so glad you found the course helpful in providing more ideas on how to navigate these conversations.

Enjoyable and well planned course

Josephine M · 13 May 2025
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Response: Thank you for your positive feedback, Josephine. I'm so pleased you enjoyed the course.

I really enjoyed the course Helen came across well and it was nice to hear other experiences from the other side of employees I would highly recommend it

David S · 12 May 2025
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Response: Thank you for your positive feedback, David. I am glad you enjoyed the course and had the opportunity to hear other employees' experiences.

An insightful session, Helen was really knowledgeable.

Kia S · 09 May 2025
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Response: Kia, thank you for your positive feedback and kind words. I am glad you found the session insightful.

Great course and content. Really liked the opportunities to discuss as a group, very insightful.

Faye S · 08 May 2025
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Response: Faye, thank you for your positive feedback. I am so pleased you enjoyed the course and the opportunities for group discussions.