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Supporting Vulnerable Customers Reviews

Nadia G, 04 May 2023

It was interesting as have a better understanding on different types of vulnerable customers and help to understand their needs as each customer are different.
Response : Thank you for taking the time to leave feedback, Nadia. I am glad the course provided a greater understanding of individual customer needs.

Helpful review?   Yes   No

[ Inappropriate review ]

Jess M, 03 May 2023

Really helpful for professional and personal life, thank you!
Response : Jess, thank you for your positive comments, I am glad you found the course so helpful on both a professional and personal level.

Helpful review?   Yes   No

[ Inappropriate review ]

Ferhan A, 03 May 2023

Thanks!
Response : Thank you for taking the time to leave feedback, Ferhan.

Helpful review?   Yes   No

[ Inappropriate review ]

Mohamed G, 03 May 2023

Helen was a great trainer, providing lots of great insight
Response : Thank you for your positive feedback, I am pleased the course provided valuable insight.

Helpful review?   Yes   No

[ Inappropriate review ]

Callum H, 31 Mar 2023

Thanks Helen, found the course very thought provoking, insightful and helpful for my day to day job!
Response : Callum, thanks for taking the time to leave feedback and I'm pleased you found the course thought-provoking and helpful.

Helpful review?   Yes   No

[ Inappropriate review ]

Franklyn I, 30 Mar 2023

Thank you for making me aware of the importance of identifying and addressing vulnerable customers. This new knowledge will encourage me to improve customer experience on our platform.
Response : Thank you Franklyn for the feedback. It's great for me to know that this new knowledge will encourage improved customer experiences on your platform.

Helpful review?   Yes   No

[ Inappropriate review ]

George C, 29 Mar 2023

Helen has been a great host and has kept me very engaged. Learnt a lot and excited to put it to my day to day work life.
Response : Thank you George for your great feedback and I'm delighted to hear you're excited to put what you learnt into action!

Helpful review?   Yes   No

[ Inappropriate review ]

Jake R, 29 Mar 2023

Helen was extremely knowledgable and provided lots of thought provoking facts and experiences that can be applied in a professional and personal manner. I genuinely feel better equipped to do my job better
Response : Jake, thank you for taking the time to leave this feedback and it's great to hear you now feel better equipped in your job.

Helpful review?   Yes   No

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Ross L, 29 Mar 2023

Lovely lady and great course I would do it again
Response : Thank you Ross for your kind comments and pleased to hear you enjoyed the course.

Helpful review?   Yes   No

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Edward E, 28 Mar 2023

Great course would be great to have more real life cases to be able to understand different mixtures of vulnerabilities.
Response : Thank you Ed for your feedback and for the suggestion of more real life cases which I'll take forward.

Helpful review?   Yes   No

[ Inappropriate review ]