Showing 101–110 of 386 reviews
Excellent course, as usual. I love my training sessions with Helen and always look forward to the next one!
Response: Thank you for leaving such positive feedback Sinead, I am so pleased you enjoyed the training.
I found this course extremely beneficial and engaging. Helen is very knowledgeable and supportive - would highly recommend this course!
Response: Thank you for your positive feedback and recommendation, Natasha. I am so pleased you and the team enjoyed the course.
Brilliant course and Helen made everyone feel so comfortable!
Response: Thank you for your positive feedback Joe. I am so glad you enjoyed the course.
very good course and very well delivered
Response: Annie, thank you for your positive feedback and kind comments, it is much appreciated.
Course was very informative, trainer was excellent
Response: Thank you for your positive feedback and kind comments Carolyn. I am so pleased you found the course informative.
The course underlined a lot of things that I already knew but so much new information and practical useable ways of dealing with customers and situations that we regularly encounter. I def feel more empowered to deal with vulnerable customers
Response: Peta, thank you for taking the time to leave feedback. I am so glad you feel more empowered to manage vulnerable customer conversations.
Although, I am not a customer facing member of staff, I found the course really engaging , it certainly gave me the tools and confidence to use some of the techniques discussed in the session, to help customers/ colleagues & people in general, to achieve the best possible results. Thank you Helen for sharing your own experiences, the course was excellent.
Response: Karen, thank you for your positive and detailed feedback. I am so pleased you found the course engaging and that the tools shared increased your confidence in this area.
A really insightful course that has greatly improved my confidence in managing vulnerable customer conversations and disclosures. Helen was wonderful and presented a really engaging course
Response: Anna, thank you for your positive feedback and kind comments. I am so pleased the course has improved your confidence in managing these conversations with customers.
Helen was very engaging, she delivered the training with such passion, it clearly means a lot to her, this reflected in the session.
Response: Thank you for your positive feedback and kind comments Andrea, it is much appreciated.
A highly informative training session, delivered by a person that is clearly very passionate about the subject matter. Thank you Helen for broadening my knowledge and understanding and helping me with tips to prepare for these, at times, 'difficult' conversations
Response: Thank you for your positive feedback Vicky. I am so pleased you found the training informative and that it's given you some useful tips when having these conversations.