Supporting Vulnerable Customers Reviews

Excellent overall

Helen is an amazing person and a wonderful trainer. She was engaging through out the day and made everyone comfortable. Her communication skills are superb as she made it simple for all the attendees to contribute and share their experience of dealing with the Vulnerable clients. The material was fantastic and informative. Despite being in the industry for the last many years, I learnt new things and started looking at the situations with a different perspective. The best part, Helen was very passionate and was speaking her heart out. I personally found her statements relatable on many occasion during the training. All the best Helen and keep up the good work! Imran Rana

Very good course and feel I came away with a lot of tools to use in my job

Thank you

Interesting and informative, thank you

really informative training and

Overall it was good and was interesting, would have enjoyed more interaction groups

Informative

The trainer was enthusiastic in the subject area of customer handling

I feel that having completed the course, i now have additional tools that will help be deliver training and coaching in my role as a Training, Quality and Performance Coach.