Supporting Vulnerable Customers Reviews

Helen was brilliant and so passionate about this subject which was really great to see. I think we all learnt something new and enjoyed the session, thank you!

Great session Very interactive and made me think what I and the business can do differently

Excellent training course Very insightful and gives me confidence to move forward with different approaches

This course was absolutely brilliant! One of the best courses I have ever attended. Helen was very passionate and engaging throughout the day. Very informative & I learnt a lot. Well worth attending.

The passion that Helen has is so infectious, it really made me want to learn, share experiences and learn more. I came out the session and asked my manager if i could attend one of Helens full days sessions as i really felt there was so much more we could have learnt had the session been full day.

Helen was fantastic, extremely passionate and knowledgeable from a personal perspective as well as professional. She was very engaging and encouraged participation and although a lot of the material is what I currently use day to day, Helen had an interesting way of seeing things from different and unusual perspectives and gave a lot of food for thought. Really enjoyed the course and would definitely recommend more colleagues attend in the future. I also liked the touch of having fidget thingies on the desk.

Helen was a very engaging trainer who is clearly very passionate about the subject. She brought her enthusiasm to the day and managed to cover lots of ground in a short space of time (half day). I would definitely recommend Helen and/or have her back in the future for another session!

Great session, any questions were easily answered.

really enjoyed the session and feel i gained a valuable insight into how i deal with vunerable customers

A very valuable Course which provided clear guidance in how to deal with this difficult topic.