Showing 21–30 of 379 reviews
Helen was warm, open and engaging from start to finish. The material and interactions were based on experiences gained over time and in different sectors, so it was easy to engage, understand and follow the training, whether you were new to the subject or a more experienced trainee. A+ for providing fidgets for the group, to help with focus. Well done Helen, keep up the good work.
Response: Jermaine, thanks so much for your positive feedback and kind words. It's great to hear that you enjoyed the training and good to know that the fidgets were useful for focus.
I think Helen was incredibly pragmatic in her approach and incredibly helpful.
Response: Thank you for your positive feedback Amber, I am so glad you found the course helpful.
Excelling training! Very insightful
Response: Zara, your positive feedback is much appreciated, thank you. I'm so glad you found the training useful.
I found this course to be extremely informative and I feel I was provided the right knowledge to deal with vulnerable customers going forward. the course also raised my awareness of areas that I may have missed with regards to vulnerable people and how to manage my own emotions to be more affective at assisting vulnerable people.
Response: Stacey, thank you for your positive feedback and insightful comments about the training. I am so pleased you felt that the course provided a good amount of knowledge and awareness in handling these conversations and in managing your own well-being too.
Very enjoyable and informative course. Lots of useful tools to implement in my daily job plus also dealing with people in general.
Response: Thank you for your positive feedback Claire. It's great that you've taken away some useful tools to help in your job role and also with people in general.
Excellent overall
Response: Wasiem, thank you for giving such positive feedback, I am so pleased you enjoyed the course.
Helen is an amazing person and a wonderful trainer. She was engaging through out the day and made everyone comfortable. Her communication skills are superb as she made it simple for all the attendees to contribute and share their experience of dealing with the Vulnerable clients. The material was fantastic and informative. Despite being in the industry for the last many years, I learnt new things and started looking at the situations with a different perspective. The best part, Helen was very passionate and was speaking her heart out. I personally found her statements relatable on many occasion during the training. All the best Helen and keep up the good work! Imran Rana
Response: Thank you for taking the time to leave such detailed and positive feedback, Imran. It is great to hear that you learnt some new things and found the course engaging. Thank you too for your kind words, I really appreciate it.
Very good course and feel I came away with a lot of tools to use in my job
Response: Thank you for your positive feedback Sarah, I am so pleased you came away with some useful tools.
Thank you
Response: Thank you for your positive feedback Anne, that's much appreciated.
Interesting and informative, thank you
Response: Elaine, thank you for your positive feedback. I am so pleased you found the course interesting and informative.