Showing 61–70 of 199 reviews
The content of the training session was incredibly eye-opening. I have never overlooked the seriousness of suicide as a topic, in a working environment or outside of work. However, having seen the statistics of the most-recent figures related to suicide in GB, this gave me further understanding of how prominent this is in modern society. In light of the above, the training needed to be delivered in a bespoke manner and I cannot speak highly enough of Helen as a trainer, or as a human being. She is incredibly inspiring and I feel grateful to have met her in person. Thank you for your time in delivering this material, I will take these lessons into every element of life moving forward.
Response: Stephen, thank you for your kind words and for taking the time to leave such detailed and positive feedback, we really appreciate you sharing your experience with us. It was a pleasure meeting you and thank you for your contribution to the discussions on the day.
Excellent course & really enjoyed it. Thanks so much.
Response: Nathan, thank you for your positive feedback and for your contributions during the session. I am so glad you enjoyed the course.
Course run and organised well, I like the use of the workbook and instructions sent beforehand. The course itself was delivered very well, with much knowledge and care for the delegates on the course. I have left this feeling lots more confident in talking about suicide and will raise further awareness within my authority.
Response: Laura, thank you for your detailed and positive feedback on the organisation and delivery of the course. I am so pleased you feel more confident following the session.
Helen was excellent. Engaging and provided fantastic tools and resources for both myself and to take back to the team. The agree rating: is that some tools I am already familiar with. But acknowledge that other members of the course have not experienced them. Would highly recommend
Response: Thank you for taking the time to leave such positive feedback, Ben and for the recommendation. I am so glad you came away with tools and resources that will help you and your team.
Helen was calm in her delivery. Explained everything very well. Answered questions asked in full which helped. The layout of the training was good as well from explaining what Suicide is, to then delving deeper into how we can help consumers on calls and what action we may need to do, and then how to look after ourselves. She was understanding and very helpful.
Response: Helen, thank you for taking the time to leave such positive feedback and for your kind comments. I am so glad you found the course helpful.
Helen is the perfect person to deliver this course. With a real world understanding she's able to not only use models and frameworks but also life experience. Extremely empathetic and understanding of everyone's feelings. Helen is amazing and an inspiration.
Response: Sam, thank you for your kind words and for taking the time to leave such positive feedback, it is very much appreciated.
Whilst the topic is difficult, I found the course very engaging and the soft skills taught will definitely help in my role. In my opinion Helen was the perfect person to deliver this content.
Response: Peter, thank you for taking the time to leave such kind and positive feedback and for your contribution in the discussions. I am so pleased you found the course engaging.
Very nice to meet you today. The training was delivered at a good pace all the way throughout. You made an effort to ensure everyone was engaged without overdoing it. Not really sure if this is something you can add, but I think if there was an example call (Doesn't need to be real, could be actors maybe?) that you could play for others totally new to this type of call, it could be a really good insight of how they can approach a conversation themselves. I know that may be a bit hard as all calls are different but maybe some food for thought.
Response: Jordan, thank you for taking the time to leave such positive feedback and for your suggestion of an example call. We really do appreciate your feedback and will take your comments on board.
Helen was amazing, thank you so much for the day
Response: Afzal, thank you for taking the time to leave such positive feedback, I really appreciate it.
The course was fantastic. I really felt out of my comfort zone even attending a training session and was dreading the prospect leading up to it, but knowing there was no role play involved, and having an engaging, kind and knowledgeable trainer like Helen really put me at ease. I took so much from the training and really enjoyed getting involved in discussion topics. I'm very glad I was able to attend.
Response: Jody, thank you for taking the time to leave such detailed and positive feedback. I am so pleased you felt at ease during the training and were able to take away so much from the session.