Managing Suicidal Customer Conversations Reviews

Helen was absolutely lovely both as a trainer and a person. You can really sense her passion for the topic through her work both for the training and for the campaigns she does. She was understanding toward my learning needs and created a safe environment. The scale needs to go above 5 stars maximum!

It was an absolute pleasure meeting you Helen, the world needs more people like you

Love the way this is delivered, the content of the training and the various tools provided will make a huge difference in my calls moving forward. Thank you very much Helen

Helen is absolutely incredible- her knowledge and tools are invaluable and the work she does is so inspiring. Her passion and emotional attachment to what she does really shines through and makes such an impact on the way the course is delivered- she creates an environment of safety and respect and makes everyone feel so comfortable. Helen is such a wonderful person and I am so grateful for the work she does.

Great course, very informative and thought provoking. Helen was excellent and very passionate about the subject matter, particularly given her own life experience. Thank you and take care!

I thought the training was excellent. Helen was very good and she made you feel at ease especially with the subject. She made me feel confident in knowing waht to say and the booklet was great.

Helen was very approachable, comforting and experienced. Definitely took a lot from the course and very grateful for the opportunity - thank you!

Excellent course gave me an excellent insight into helping those who are in crisis

this course was a kind of refresher following on from the ASSIST course i've previously completed

Very good training, dealt with in a sensitive manner