Neil H, 17 Jul 2025
Really interactive course and Alister was an excellent facilitator. The case studies and examples were very relevant and Alister was very knowledgeable. My attention was kept throughout the day and time flew by!
Chris B, 17 Jul 2025
The roleplay was challenging, but done in a supportive environment where we were all made to feel comfortable and successful regardless of how the questioning lines went. I was very impressed with the knowledge of Alister and that he managed to pull different learning experiences and themes from each person's cross-examination. The content about the courtroom was also useful and learning points like the ball and brick wall analogy were very helpful to consider moving forward.
Peter R, 17 Jul 2025
Alister is an archetypical professional in law. All those I spoke with after the course said how Alister's presentation style was confident, knowledgeable and enthusiastic. He was very receptive to questions, encouraging attendees to engage and ask more! Attendees suggested they'd never been to such a well presented, interesting and engaging course, where they found it so useful for applying to their work. The slide content and explanations were very high quality and the role play court cross examinations were extremely helpful for practice and building experience. Thank you Alister, we will most certainly be using Bond Solon again. Highly recommended.
Jacqueline O, 17 Jul 2025
Course was informative and learned some tips and tricks to take forward in out day to day negotiations with our customer
Dawn R, 17 Jul 2025
James presented the course in a different way to the usual HMRC courses which was interesting and refreshing
Ann H, 17 Jul 2025
One of the most difficult elements of my job has been TTP simply because complexity of the questions and the setting up of the plans smoothly. The open question approach will help me in deciding how to respond to the customers need for a payment plan that they are able to manage without defaulting.
The R, 16 Jul 2025
Mx was a fantastic facilitator of this course. He made everyone feel at ease which enabled the entire group to comfortably contribute to discussions. The course was so interesting and with Max's experience, knowledge and reflections, it made it even better,
Erika K, 16 Jul 2025
Great trainer, well presented. Always nice to hear personal experience and stories from a trainer, which makes the subject more relatable.
clare H, 16 Jul 2025
lovely to have thought provoking , skill enhancing , aligned training that meets our development needs and skills that will impact how we do our jobs - and make a better outcome for those we assess - and enhance the reputation of our business as true skilled professionals in what we do