Rebecca C, 06 Mar 2026
Would be good to get some basic information before starting the CUBS course for those who are complete beginners as I had no idea what CPR and PD was before starting. CPR means something else in my world!!. I would also recommend candidates do read the manual as this would have been helpful, I read some of it but not all of it pre-course.
Michael M, 06 Mar 2026
An excellent first day. Complaints training has the potential to be 'dry' but Pat is such a skilled and experienced trainer that he made this a fascinating and enjoyable day. His experience and knowledge is superb, as are his interpersonal skills. Looking forward to Days 2 & 3.
Gareth W, 06 Mar 2026
Some of the links in the document do not work.
Martyn G, 06 Mar 2026
This was a whistle stop tour through the labyrinthine arrangements of civil law - Although I don't claim to be an expert I now have far more understanding of the subject and my role as an Expert Witness
Mark R, 06 Mar 2026
Amazing, thank you Simon for sharing your knowledge and expertise.
Edward A, 06 Mar 2026
Well designed and interesting course
Marisol S, 06 Mar 2026
The new training material was excellent and I enjoyed the exercises as they helped put the training in context.
Julia P, 06 Mar 2026
a very enjoyable two days, being interactive and trainer very approachable and knowledgeable.