Moses S, 03 Mar 2026
Excellent all round facilitation by an extremely experienced presenter
Ziauddin K, 03 Mar 2026
Quite a good interactive day. The moderator was engaging
Emma M, 03 Mar 2026
A very in depth course on completing DSA/CHIS applications and the process of authorisation.
PAUL W, 03 Mar 2026
Course materials [especially the guidance on completion of the RIPA FORMS] was excellent. The trainer's presentation was very good and he was very amenable to responding to the participants questions.
Nicola P, 03 Mar 2026
This was fantastic, i hope this is available to all of our staff as i think this would be great for them due to working face to face with customers and the techniques and de-escalation tactics you have given today. I feel that i do use this in my role but it just makes you think more and about how someone might perceive what your saying in the wrong way. As for the trainer today, you was brilliant and kept people engaged with your experience and delivery of the training so thank you.
Ala N, 03 Mar 2026
I found the Bond Solon course extremely informative, practical and well delivered. The session with Mr. Collins struck the right balance between legal framework and operational reality, particularly in relation to RIPA, directed surveillance, CHIS boundaries and Article 8 considerations. What stood out most was the emphasis on proportionality, necessity and defensibility. The trainer consistently reinforced the importance of drafting applications that can withstand judicial scrutiny, rather than simply securing authorisation. The discussion around collateral intrusion, disclosure risks, and avoiding “cut and paste” drafting was particularly valuable and immediately applicable to operational practice. The real-life examples helped clarify grey areas, especially around online activity, intrusive versus directed surveillance, and the threshold at which a voluntary informant becomes a CHIS. The session also provided useful insight into governance, renewals, reviews and cancellation responsibilities, which are often overlooked in day-to-day operational pressures. Overall, the course enhanced my understanding of how to structure applications clearly, justify necessity and proportionality properly, and anticipate potential legal challenges. It was engaging, thought-provoking and highly relevant to anyone involved in investigative or intelligence-led work.
Darren R, 03 Mar 2026
A good course that will definitely help me in my role as a work coach. Great examples and hints/tips of how to de-escalate challenging situations
Nicola H, 03 Mar 2026
Excellent delivery - very engaging
Peter A, 03 Mar 2026
Excellent course. Excellent trainer.
Lisa W, 03 Mar 2026
It was very informative and helpful feedback and pointers given throughout