Dorothy N, 19 May 2026
Engaging day that has been broken up in a way that is easy to digest. I enjoyed the various theories presented i.e. effective stakeholder management, ways to influence and the discussions that gave practical ways to implement them.
Shalim A, 19 May 2026
Great trainer and very knowledgeable.
Emiliano M, 18 May 2026
Thank you. The case discussions in small groups were very useful.
Sarah P, 18 May 2026
An interesting, engaging day with lots of opportunity to challenge ourselves whilst learning.
Michelle H, 18 May 2026
It was a great session. It flowed well and Neil kept us engaged. The breakout rooms worked really well, and it was really helpful that we kept changing groups meaning one person wasn't overpowering a group. I felt everyone was able to interact and everyone spoke during the session. It was good to hear a different perspective on complaints.
Eki E, 16 May 2026
An excellent interactive course. Very well delivered. Very well structured
Bonnie-Kate D, 15 May 2026
It has been really useful to refresh my knowledge and brush away some assumptions I had about my practice
Latha V, 15 May 2026
very productive course. Fay is fantastic teacher