Anna M, 09 Apr 2026
Very good course and trainer, supported by engaging exercises. However, I was expecting 'Accident investigation course' rather than training on collecting evidence and interviewing suspects. It was still very useful though. Thank you.
Lisa V, 09 Apr 2026
excellent course - really interesting for use in work and in real life. one suggestion maybe have 2 x 10 min breaks rather than just the 1 x 15 min one
Bartek S, 09 Apr 2026
The course was delivered very well, it was insightful, with rich and in-depth content, but I would prefer to see more interaction with the attendees. It felt more like a lecture with very little engagement and personal input on the side of the delegates. But, in overall, I rate it highly.
Ceri J, 09 Apr 2026
Very good and excellent guidelines to get rapport and diffuse any difficult calls. A lot of information to take in so notes will be great to save for referencing
Anne J, 09 Apr 2026
Excellent course, well presented and easy to follow, John is a great instructor.
Orpha M, 08 Apr 2026
I need to do my own reading and learning.
Laura D, 08 Apr 2026
I will certainly be able to apply my learning to my day job. I think completing this course may improve stress relating to continuing healthcare.
Tracy T, 08 Apr 2026
Learned a lot very useful. Very interactive training and enjoyable .