Susan M, 17 Mar 2026
This was great and very helpful and informative. Lots that I will take back and use in practice. Max very knowledgeable and approachable
Michelle L, 17 Mar 2026
Excellent course. A bit more warning about content would of been useful for me as discussing suicide caught me off guard. I was also unable to notify the trainer individually so he had no idea why I wasn't being asked questions. Pleased the option was there though.
helen b, 17 Mar 2026
very informative and made applicable to the roles within the group
Kelly K, 17 Mar 2026
Very engaging course that I found extremely helpful and definitely gave me another outlook on responding to complaints and writing investigation reports.
Ann T, 17 Mar 2026
Worthwhile course which needs to be undertaken by ward managers and clinical sisters too.
Alison K, 17 Mar 2026
Really good session, interesting and thought provoking. Learnt a lot about language, tone and how to structure reports. Kept the focus and interest throughout.
Leanne S, 17 Mar 2026
Excellent, delivery pace was perfect, discussion was allowed but the day flowed naturally. The use of real examples from the trust was excellent and very helpful. Thank you
Becky S, 17 Mar 2026
Engaging subject and Nicholas clearly experieneced and knowledgeable on the topic. In terms of improving my writing i feel this has massively helped me focus on what i want to write about. Knowing that letters are often reviewed and we are asked to add/change it would be good if the executice team could also receive this training so we are all working off the same sheet!
Sarah W, 17 Mar 2026
Really good session. Nicholas was very engaging and made us question everything and was clear with his guidance. Interesting and useful to review real life letters from our Trust. Could have spent more time dissecting these as it was really useful to put earlier discussions into context
Lisa R, 16 Mar 2026
Knowledge after is much better. Feel far more equipped. Only reason not a higher score is that in terms of skills I will still need to develop these through implementing my new knowledge in the real world as I have my first discussion between experts coming up soon