Albert T, 16 Mar 2026
This course was very interesting, particularly the section where we carried out a mock cross-examination. Simon Jelf did not hold back and provided very constructive, critical feedback.
Darren H, 16 Mar 2026
I would like to say Nicholas Deal is an excellent trainer and the day after the course I was requested to attend court therefore the Cross Examination practice was invaluable and I would like to thank Nick for the advice he gave.
Elson A, 16 Mar 2026
The course is very useful for applying in our daily nursing practice. By doing so, it allows us to maintain thorough documentation, which can serve as evidence for future reference if needed.
Jo R, 16 Mar 2026
Excellent course. All staff in management roles should attend this training as part of induction to role
Christina H, 16 Mar 2026
I feel like I am now more informed and more confident in the complexity of complaints
Rhonda C, 16 Mar 2026
Great training session. Lots to think about for future practice.
Sian P, 16 Mar 2026
Brilliant training, Sue is clearly knowledgeable and passionate about MCA and BI - massive thank you.
Lynn M, 16 Mar 2026
good to review previous trust responses as part of the training
Christopher S, 16 Mar 2026
Max was very good and made it easy to understand.