Sian G, 28 May 2026
I found the course very interesting, very relevant and pitched at the right level for NHS complaints handling
MATTHEW M, 27 May 2026
Aimed at exactly the right level for our team and shipping focus was particularly appreciated.
Leila G, 27 May 2026
Really nice to have bee inspector related scenarios
Karen S, 27 May 2026
very informative, being able to discuss and debate was extremely useful, Alistair was a great trainer
Ian N, 27 May 2026
would like to see notice writing and report writing such as poisoning
Amy C, 27 May 2026
better knowledge and information, thank you
Laura S, 27 May 2026
Great course, which I feel is a must for all examiners, especially given the rise of irate customers. The slides were helpful and listening to the trainer and his own experiences was really helpful.
Michael M, 27 May 2026
more examples of reports could be shared/sent out prior or after the course
Lesley M, 26 May 2026
Learnt alot from John on this course he came over very well and I will take away more knowledge from this course. Only reason never gave 10 as I still have things to learn.