Rhona M, 17 Sep 2025
Working within my scope of practice, I feel quite confident using the MCA 2005, however I now want to ensure I have a deeper understanding & knowledge of the whole act.
Kay G, 17 Sep 2025
Really enjoyable event lots of learning to take on board and excellent references. Excellent knowledgeable and engaging trainer with a real interest in the subject and in us as delegates.
Tracy H, 17 Sep 2025
I really enjoyed the psychological side of the course, everyone is different, and being able to understand others will help me in future negotiations. Enjoyed the delivery of the training, interesting and kept my attention, which is not an easy feat!
richard p, 17 Sep 2025
It was very good. The trainer had an in depth and detailed knowledge. she communicated this knowledge very well. it was interactive. I learned a lot. It would have been useful to look at more case studies (perhaps we need a second day!!) I have quite a bit of homework to do - lots of helpful links provided which i need to go away and read.
Olga F, 17 Sep 2025
I absolutely loved this session, it exceeded my expectations. The trainer is very experienced and knowledgeable. I gained valuable insights into negotiation techniques, including the CORE model and strategies for accelerating trust. It was also enlightening to explore the concept of lateral thinking. One key takeaway was the importance of understanding who is involved in the negotiation, recognising their personalities, and tailoring your approach accordingly. This awareness is crucial for building rapport and achieving successful outcomes.
Steven S, 17 Sep 2025
Neil was great at making the course interesting and engaging. The course was super useful, thanks:-)
Jen P, 17 Sep 2025
Neil was a very good tutor, he engaged with the class and made the day fun. The content flowed very well, it was very informative.
Carly M, 17 Sep 2025
Philip Bond is extremely knowledgeable regarding this course and the way he has an open way of teaching and explaining the course. I would fully recommended Philip and would love to attend another course of Philips
Katie B, 17 Sep 2025
Nick was excellent. The delivery was well paced, at the right level for the audience and interesting. I definitely feel more confident around the subject matter and will recommend this course to my colleagues.