Naomi S, 31 Oct 2024
Thank you Sue- I always enjoy your training sessions. I feel more confident leaving the sessions and eager to put my learning into practice.
Wayne F, 31 Oct 2024
Professionally delivered with lots of opportunity to contribute anecdotes to support learning.
Susan N, 31 Oct 2024
I am not currently working within a formal social work setting but lacked confidence to apply for private work, this course has given me some motivation to do so.
Zoe L, 30 Oct 2024
I've found this course so useful and relevant- thank you very much
Deb N, 30 Oct 2024
I enjoyed the course - the trainer was knowledgeable on the subject and talked through the process. Enjoyed doing a case study to understand the process of gathering and recording complaints.
Stewart C, 30 Oct 2024
Really learned loads of material. Very worthwhile. Everyone at the office says it's a great course and I can now echo that.
Oliver H, 30 Oct 2024
Really enjoyed the day as it was engaging and informative. Would definitely recommend. Thanks!
JAMES P, 30 Oct 2024
I have worked in HMRC for 20 years and this is one of the best training sessions I have ever attended. The presenter was extremely knowledgeable and engaging, and put the group at ease with regards to what can be a very worrying subject/process.