Nancy S, 04 Jul 2025
Excellent session, I particularly enjoyed the interactive aspect of it.
Claudette C, 04 Jul 2025
The session was interactive and provided opportunities to explore live cases and clarify more nuanced aspects of CHC decision making. The supporting materials are a valuable resource for on-going reference.
Rebecca H, 04 Jul 2025
Richard was very engaging and knowlegable
Rosie B, 04 Jul 2025
Very relevant to the role. The trainer had good knowledge of specific questions a CSI may face in relation to ISO and technical questions.
Claire K, 04 Jul 2025
Thoroughly enjoyed the course. The instructor was full of knowledge and many interesting stories. Very relatable to our role as a csi. Definitely reduced the anxiety and stress about attending court in the future.
John L, 04 Jul 2025
An excellent and essential course for CSI practitioners.
Jat R, 04 Jul 2025
Was very interesting training loved all the true court cases experiences stories Giving some thoughts of what to do or not to do
Pwint L, 03 Jul 2025
It was very helpful discussion about report / statement writing with sample materials, I have learnt a lot tips and pitfalls.
Thomas M, 03 Jul 2025
It was a great day very informative and a different angle of using the questions in a different manner which will make it more efficient way for both HMRC and the Taxpayer
Debra J, 03 Jul 2025
I really enjoyed the course. It has given me lots of food for thought on how to negotiate with customers.