Great course, which I feel is a must for all examiners, especially given the rise of irate customers. The slides were helpful and listening to the trainer and his own experiences was really helpful.

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Ian N, 27 May 2026

would like to see notice writing and report writing such as poisoning

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Michael M, 27 May 2026

more examples of reports could be shared/sent out prior or after the course

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Haresh J, 27 May 2026

Thank you Simon

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Lois H, 27 May 2026

Good course. Informative, good examples of conflict management included.

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evette g, 27 May 2026

really informative and interesting on how to structure the reports from the perspective of the courts/ barrister

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