Helen Pettifer Training Ltd reviews

4.8 (739 reviews)
AI summary of reviews

Its trainers combine deep subject knowledge with warmth and empathy, creating safe, relaxed spaces where attendees engage openly with sensitive topics. Across its courses, reviewers value passionate, clear and adaptable delivery, real-life examples, group discussion and interactive activities that make learning memorable rather than theoretical. Practical workbooks, tools and signposting resources support confident application in customer conversations and everyday roles, while tailored content helps teams take learning back to work.

Empathetic trainersInteractive learningPractical resources

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Showing 341–350 of 748 reviews

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“

Helen was great and informative and interacted with the group displaying great knowledge and practices which can be used in our sector of work

Reggie R · 09 Jul 2023
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Response: Thank you for taking time to leave feedback, Reggie. I am so pleased you found the course informative.

“

Very informative and helped me to reflect on myslef and how I could do better for my customers and colleagues alike.

Asif H · 08 Jul 2023
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Response: Thank you for taking time to leave feedback Asif, I really appreciate your comments and am glad you found the course informative.

“

Helens passion about her work is so clear, genuinely felt like I learnt a lot and took a lot away from this course today. The world needs more people like Helen!

Saffron C · 07 Jul 2023
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Response: Saffron, thank you for your kind comments. I am so pleased you feel that you learnt a lot from the course.

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great session, thank you so much for the resources and the detailed information! very helpful :)

Saba R · 07 Jul 2023
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Response: Thank for very much for taking the time to leave feedback, Saba. I am very glad you enjoyed the session and found the information helpful.

“

The course was engaging and educational. You could tell that Helen had a real passion for what she taught.

Joshua G · 07 Jul 2023
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Response: Joshua, thank you very much for your feedback, I am so glad you found the course engaging and educational.

“

Very in-depth course and I feel confident in the support we can offer to our customers based on the knowledge learned today. Great training and would definitely recommend.

Vanessa L · 07 Jul 2023
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Response: Vanessa, thank you very much for your feedback and recommendation, it is much appreciated.

“

Very passionate delivery of a very important subject. Kept the course engaging and interesting throughout.

scott M · 07 Jul 2023
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Response: Scott, thank you for taking the time to leave feedback. I am so glad you found the course engaging and interesting.

“

I absolutely loved the course and I found it valuable to my role. It was very engaging and went into depth on what Vulnerabilty is and what it means. I have learnt how to use phrases like “how would you like me to help you?” And thinking the customer may just want to chat, so being available and giving them my attention. Thank you!

Jessica L · 07 Jul 2023
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Response: Jessica, thank you for taking the time to leave such positive and detailed feedback. I am so pleased you enjoyed the course and found it valuable to your role.

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Helen was attentive to both neurotypical and neurodiverse people, passionate about her subject making it personal and engaging

Daniel P · 07 Jul 2023
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Response: Thank you for your positive feedback Daniel. I am so glad you enjoyed the course.

“

The overall course content made me release the work I need to do improve my emotional intelligence, so I can better understand our customers concerns.

Kelvin M · 07 Jul 2023
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Response: Thank you for taking the time to leave such positive feedback, Kelvin, it is much appreciated.