Showing 311–320 of 729 reviews
Excellent and very informative
Response: Helen, thank you for taking the time to leave such positive feedback, I am so pleased you found the course informative.
I felt the training was very well thought out and informative. Given the subject matter I thought it was very good we were given time to reflect, could interact as much as possible and were given advice on how best to look after ourselves as well as others.
Response: Thank you for your detailed and positive feedback Michelle. I am so glad you found the format and content of the course useful.
Helen's passion was infectious, and the course was a much-needed reminder that the customer is at the heart of what we do.
Response: Courtney, thank you for your lovely feedback, I am so pleased you found the course helpful.
Really interactive and emotional
Response: Thank you for your positive feedback Rebecca, it is much appreciated.
Although it was a tough subject and at times emotional, I was glad to participate in the course and really learned a lot. Helen was a fantastic trainer and took the time to listen to everyone who wanted to share their own experiences.
Response: Laura, thank you for taking the time to leave such positive feedback. I really appreciate your kind comments and am glad you feel like you learned a lot from the course.
I feel less awkward about handling situations and better equipped in how to deal.
Response: Laura, thank you for your positive feedback. I am pleased you feel better equipped to deal with situations following the course.
For what is a really challenging subject, this was a really good course. I found the trainers personal testimony with regards to the subject very honest and open and really bought the course to life
Response: Thank you for your positive feedback Peter, I am pleased you enjoyed the course.
As a psychiatric nurse and mental health first aid instructor i am very familiar with the content of this session, however it was great to see that the training offered was much aligned to that of the MHFA, NHS and other relevant charitable organisations. Helen was a great trainer, manged the pace of the session well and was very engaging. I found it to be a useful refresher.
Response: Ruth, thank you for taking the time to leave such detailed feedback. I am pleased you found the course aligned with your previous training and therefore was a useful refresher.
Really insightful course. The material gives helpful ways of explaining this difficult topic when training others.
Response: Thank you for your feedback Susan, I am glad you found the course material useful for training.
I thought a course of this nature would have given real -life examples which would have allowed those being trained to contemplate the hear and now, what would we have done if faced with that call. It is a sensitive subject, Helen was very patient, I perhaps was expecting the course content to be a little more advanced.
Response: Thank you Richard for providing this feedback and your insights into the course content. I'm sorry to hear the course content wasn't what you expected, especially with regards real-life examples and how to handle those. I will pass this feedback back to your training lead and I can provide additional scenarios and support resources as required.