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Helen Pettifer Training Ltd Reviews
Lauren S, 25 Feb 2022
I particularly liked that the course was interactive as well as listening portions as I am a kinetic learner and this helped me to learn more information. I felt very comfortable with the trainer and that my participation would be treated well which made me actually participate more.Response : Thank you for your feedback Lauren and I'm delighted to hear that the balance of information and interactive elements worked for you. I'm also pleased to hear you felt comfortable to participate in the discussions. We had some rich conversations during the session so thank you for your contribution.
Jay H, 25 Feb 2022
Helen was fantastic and was not disappointing at all. The course was well led and engaging. I feel confident with conversations with our customers in the future. Thank you Helen.Response : Thanks Jay for your kind comments and that's great to hear you feel more confident now with customer conversations.
Sophie L, 25 Feb 2022
A really insightful course. A lot to learn on the subject not only to be able to take into my work life with vulnerable customers, but to be able to take home and use in my personal life also.Response : Sophie, thank you for your feedback. It's great to hear that the course has helped you both professionally and in your personal life.
Sue B, 25 Feb 2022
Maybe course could have finished earlier with a shorter lunch breakResponse : Thanks Sue for your feedback. It can be difficult to know how long to plan each session for as I like to include opportunities for discussions. A shorter lunch break may be something I need to consider moving forward.
James S, 25 Feb 2022
Very informative.Response : Thank you James for your feedback and for your participation in the discussions.
Angela J, 09 Feb 2022
perhaps a little too long, maybe condense downResponse : Thank you Angela for your feedback. It's always good to know how I can improve courses and I will definitely take your thoughts on board and see how I can make changes.
Elleana T, 07 Feb 2022
Helen was really knowledgeable on the subject and encouraged others to share their experiences too. She kept everyone engaged even though it was a virtual meeting.Response : Elleana, thanks for your feedback. and it's great to know the course was engaging and informative for you.
Ashmi b, 02 Feb 2022
Helen was very knowledgeable and confident with the subject. You could see her passion for Vulnerable individuals and how can she make a difference by raising awareness. I would recommend Helen for training sessions.Response : Thank you Ashmi for your kind comments and also for your participation and engagement in the course.
Damon R, 02 Feb 2022
Helen was very engaging and made what seemed like it should have been a dull and depressing 4 hours into a enjoyable experience where the time flew by, she uses a great amount of real work experience to bring a depth of knowledge on the subjectResponse : Damon, thank you for your feedback. I'm pleased to hear that you found the course engaging and enjoyable. I'm also pleased to know that the delivery on such a heavy and difficult topic was just right. Thank you for your contribution to the discussions.
Ross K, 02 Feb 2022
Helen has compiled a very good and strong training session to help us all identify and deal with vulnerable customers and customers who may be having suicidal thoughts. Thank you.Response : Thank you Ross. It's great to know that the course content and delivery will help you with some of the difficult conversations you may take.