Helen Pettifer Training Ltd reviews

4.8 (720 reviews)
AI summary of reviews

Its trainers combine deep subject knowledge with warmth and empathy, creating safe, relaxed spaces where attendees engage openly with sensitive topics. Across its courses, reviewers value passionate, clear and adaptable delivery, real-life examples, group discussion and interactive activities that make learning memorable rather than theoretical. Practical workbooks, tools and signposting resources support confident application in customer conversations and everyday roles, while tailored content helps teams take learning back to work.

Empathetic trainersInteractive learningPractical resources

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Another really worthwhile course. While I have seen some of the information on previous courses it was great that Helen tailored the session to our needs.

Gayle S · 14 Feb 2024
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Response: Thank you for leaving such positive feedback Gayle. I am so pleased you found the course worthwhile.

Course run and organised well, I like the use of the workbook and instructions sent beforehand. The course itself was delivered very well, with much knowledge and care for the delegates on the course. I have left this feeling lots more confident in talking about suicide and will raise further awareness within my authority.

Laura R · 01 Feb 2024
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Response: Laura, thank you for your detailed and positive feedback on the organisation and delivery of the course. I am so pleased you feel more confident following the session.

Helen was excellent. Engaging and provided fantastic tools and resources for both myself and to take back to the team. The agree rating: is that some tools I am already familiar with. But acknowledge that other members of the course have not experienced them. Would highly recommend

Ben H · 31 Jan 2024
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Response: Thank you for taking the time to leave such positive feedback, Ben and for the recommendation. I am so glad you came away with tools and resources that will help you and your team.

Really engaging course and trainer. Would recommend.

Jason S · 24 Jan 2024
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Response: Jason, thank you for your positive feedback. I am so pleased you found the course engaging and thank you for the recommendation.

Helen was calm in her delivery. Explained everything very well. Answered questions asked in full which helped. The layout of the training was good as well from explaining what Suicide is, to then delving deeper into how we can help consumers on calls and what action we may need to do, and then how to look after ourselves. She was understanding and very helpful.

Helen M · 23 Jan 2024
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Response: Helen, thank you for taking the time to leave such positive feedback and for your kind comments. I am so glad you found the course helpful.

Helen provided training that was informative and engaging. Helen's passion for the subject came through throughout and it was a personal highlight for me. I would have preferred to have done this type of training in-person as I engage with sensitive subjects better in-person and feel that I am more likely to join in conversations than I am over teams - This may be personal to me, but I thought I would share. I'm currently completing my counselling skills training and found some of the information shared by Helen (i.e The Feelings wheel and Circle of Control) to be valuable as I had not come across these in my training yet. Thank you Helen.

Gareth H · 18 Jan 2024
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Response: Gareth, thank you for taking the time to leave such positive and detailed feedback and for your kind comments. I am so glad there were new elements that you have taken away from the course. I do appreciate you sharing your preference for in-person training with sensitive subjects. We covered difficult topics and in-person sessions can create more of a connection. I wish you well with the counselling skills training Gareth and thanks again.

Really happy with the course content, found the skills to be helpful in dealing with difficult conversations

James R · 17 Jan 2024
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Response: Thank you for your positive comments on the course content James. I am pleased you found the course helpful in dealing with difficult conversations.

Excellent course - thank you. Helen is very knowledgeable in this subject matter and was able to share many tips/best practices. Lovely nature and professionally presented. Will certainly be able to use this in many areas going forward and to share with other DBW colleagues, Thank you

nicola e · 17 Jan 2024
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Response: Nicola, thank you for taking the time to leave such positive feedback and for your kind comments. I am so pleased you found the course helpful.

Helen delivered a course that met our requirements and was a perfect add-on to the internal training we already offer.

Sarah R · 17 Jan 2024
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Response: Sarah, thank you for taking the time to leave such positive feedback. I'm so glad the course was a good addition to your current training programme.

Helen is the perfect person to deliver this course. With a real world understanding she's able to not only use models and frameworks but also life experience. Extremely empathetic and understanding of everyone's feelings. Helen is amazing and an inspiration.

Sam B · 16 Jan 2024
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Response: Sam, thank you for your kind words and for taking the time to leave such positive feedback, it is very much appreciated.