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Helen Pettifer Training Ltd Reviews
Jo L, 02 Feb 2022
Helen is a very warm person. It was easy to open up, and ask questions without feeling silly or intimidated. Course was very educational - and opened up my eyes as to how people perceive the same situation differentlyResponse : Thank you Jo for your kind comments. I'm delighted to hear that I created a safe environment for you to share and participate. This can be a difficult topic to cover and it's great to know it has been beneficial for you.
Alexander T, 02 Feb 2022
I enjoyed both the knowledge and experience of Helen but also the personal aspect which created a great environment for sharing individual experiences in an open forum. The course was full of information and structured in an organised and comfortable manner, exactly what this type of course requires.Response : Alex, thank you for your feedback. It's great to know that you enjoyed the course and felt comfortable to explore this difficult and heavy topic in a safe environment.
Agata M, 28 Jan 2022
Thank you for a valuable training!Response : Thank you Agata for your feedback. I'm pleased to hear you found it valuable.
Andreas F, 27 Jan 2022
I was in the second training session done at CAP by Helen. This session was very helpful and covered a lot of practical points to refer to/think of when dealing with a suicidal call. Which has given me confidence to deal better with such calls in future.Response : Andreas, thank you for your feedback. It's great to hear the session was helpful and has given you practical tips and confidence to help you with some of the difficult conversations you may have.
David G, 27 Jan 2022
The course was a very good insight into exactly what people are going through when they lose a loved one and how much stress and pressure that they are under to get everything done in such a short amount of time.... I feel that this insight will benefit myself when speaking to people regarding these situations as I will understand more what they are going through and how we could assist them during that timeResponse : David, thanks for your feedback. It's great to hear you found the course insightful and will be beneficial to you with future customer conversations.
Anne H, 26 Jan 2022
Helen has a nice blend of technical know how and experienceResponse : Thank you for your feedback Anne.
Elaine K, 26 Jan 2022
If anything, i feel that there was so much information that there did not seem to be enough time in that one session. I felt that it was very enlightening and informative, thank youResponse : Elaine, thanks for your feedback and I'm pleased to know you found the course informative. I agree, with such a big topic, it can often be a challenge to cover everything in a shorter session time. Please feel free to get in touch if you have any questions.
bev g, 26 Jan 2022
The most important point that stood out for me was Helen saying we are like First Aiders helping the client until the Paramedics take over..great analogy & a huge weight off my mind. Thank you HelenResponse : Thank you Bev for the feedback and I'm pleased to hear that the weight has been taken off your mind on such a difficult conversation to be taking. Thanks too for your participation in the session.
Lucy W, 20 Jan 2022
A really engaging session on tough topics, Helen made it easy to contribute to the session, I felt safe to express my feelings and ask questions. Gave me some tips to be able to deal with the subject confidently.Response : Thanks Lucy for your feedback and I'm pleased to know you felt safe during the session. I agree it's a heavy topic but an important one. Great to hear you've taken away some tips and techniques to help you with these types of conversations.
Tracey W, 20 Jan 2022
Trainer was engaging and very personable.Response : Thank you Tracey for your comments and for your participation in the session and discussions.