Helen Pettifer Training Ltd reviews

4.8 (720 reviews)
AI summary of reviews

Its trainers combine deep subject knowledge with warmth and empathy, creating safe, relaxed spaces where attendees engage openly with sensitive topics. Across its courses, reviewers value passionate, clear and adaptable delivery, real-life examples, group discussion and interactive activities that make learning memorable rather than theoretical. Practical workbooks, tools and signposting resources support confident application in customer conversations and everyday roles, while tailored content helps teams take learning back to work.

Empathetic trainersInteractive learningPractical resources

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Showing 371–380 of 729 reviews

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I was very happy with the course, i learnt a lot and found the information given was extremely helpful and put things in to perspective for me.

Fiona R · 13 Apr 2023
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Response: Thank you Fiona for the feedback and I'm so pleased to hear that you learnt a lot from the session.

Thanks Helen, found the course very thought provoking, insightful and helpful for my day to day job!

Callum H · 31 Mar 2023
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Response: Callum, thanks for taking the time to leave feedback and I'm pleased you found the course thought-provoking and helpful.

Thank you for making me aware of the importance of identifying and addressing vulnerable customers. This new knowledge will encourage me to improve customer experience on our platform.

Franklyn I · 30 Mar 2023
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Response: Thank you Franklyn for the feedback. It's great for me to know that this new knowledge will encourage improved customer experiences on your platform.

Helen has been a great host and has kept me very engaged. Learnt a lot and excited to put it to my day to day work life.

George C · 29 Mar 2023
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Response: Thank you George for your great feedback and I'm delighted to hear you're excited to put what you learnt into action!

Helen was extremely knowledgable and provided lots of thought provoking facts and experiences that can be applied in a professional and personal manner. I genuinely feel better equipped to do my job better

Jake R · 29 Mar 2023
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Response: Jake, thank you for taking the time to leave this feedback and it's great to hear you now feel better equipped in your job.

Lovely lady and great course I would do it again

Ross L · 29 Mar 2023
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Response: Thank you Ross for your kind comments and pleased to hear you enjoyed the course.

Great course would be great to have more real life cases to be able to understand different mixtures of vulnerabilities.

Edward E · 28 Mar 2023
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Response: Thank you Ed for your feedback and for the suggestion of more real life cases which I'll take forward.

Great course, I learnt a lot! Thank you!

Katie C · 27 Mar 2023
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Response: Thank you Katie for the feedback and I'm so pleased you learnt a lot from the session.

Helen was great presenting our course today on dealing with vulnerable customers. The thought and consideration she has in delivering these was brilliant, bringing fidget toys in for those of us that suffer with attention based brains was a stroke of genius.

Adam C · 24 Mar 2023
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Response: Adam thanks for your great feedback. Thanks too for your contribution to the rich discussions and it's good to know the fidget toys were helpful.

Really helpful to understand different point of view of the same thing...

Giuseppe D · 24 Mar 2023
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Response: Thank you Giuseppe for your feedback and it's great to know you found the course really helpful.