Hannah G, 10 Jun 2024
The course was delivered very well with lots of useful informationResponse : Hannah, thank you for your positive feedback. I am glad you came away from the course with lots of useful information.
Gwen L, 06 Jun 2024
Although I deal with vulnerable customers a lot, I found this session very useful and it has given me some additional tools and a better understanding which will be very useful.Response : Thank you for your positive feedback Gwen. I am so pleased you found the course useful.
Paul T, 30 May 2024
A very useful and well presented course, lots of engagement which I consider key in this type of training to keep the delegates involved.Response : Thank you for your positive feedback Paul. I am so pleased you found the course useful and engaging.
Janet H, 29 May 2024
Very informative course, good to have a refresh on what I learnt from the last courseResponse : Thank you for your positive feedback Janet, I am so pleased you found the course informative and that it provided a useful refresher.
Alison B, 21 May 2024
really useful tips when dealing with a vulnerable customer and I mentioned during the course that this training should also be given to other staff who may have dealings with these customers so they know the best way to deal with them.Response : Alison, thank you for taking the time to leave feedback and for your positive comments. I am so glad you found the tips for supporting vulnerable customers useful.
Alice P, 13 May 2024
A very informative and thorough course which covered a number of topics useful to my day to day workResponse : Thank you for your positive feedback, Alice. I am so glad you found the course useful for your day to day work.
Lorraine G, 10 May 2024
Great course, great validation for our team and also some new tips and skills to take moving forward. Helen was so lovely and delivered the course in a very gentle way, which suited our team.Response : Lorraine, thank you for your positive and detailed feedback. I am so pleased you enjoyed the course and gained some new tips and skills.
Valerie F, 09 May 2024
Excellent course and Helen is a wonderful compassionate trainer. Will highly recommend xResponse : Thank you for your positive feedback and recommendation, Valerie. I am glad you enjoyed the course.
Kate C, 07 May 2024
Brilliant course, eye opening, thought provoking, and balanced with fun too! Helen is so knowledgeable, really engaging, and has so many real life examples. Thank you so much!Response : Thank you for your positive feedback, Kate. I am so pleased you enjoyed the course as much as I did.