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Supporting Vulnerable Customers Reviews

Showing 5 star reviews : View all 261 reviews

Louise H, 22 Jul 2024

Great session Very interactive and made me think what I and the business can do differently
Response : Thank you for your positive feedback, Louise. I am so glad you enjoyed the session.

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Stacey M, 22 Jul 2024

Excellent training course Very insightful and gives me confidence to move forward with different approaches
Response : Thank you for your feedback Stacey, I am so glad you found the course insightful and that it has given you confidence to try different approaches.

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Carly H, 22 Jul 2024

This course was absolutely brilliant! One of the best courses I have ever attended. Helen was very passionate and engaging throughout the day. Very informative & I learnt a lot. Well worth attending.
Response : Carly, thank you for your positive feedback and kind comments. I am so pleased you enjoyed the course and found it informative.

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Katie S, 16 Jul 2024

The passion that Helen has is so infectious, it really made me want to learn, share experiences and learn more. I came out the session and asked my manager if i could attend one of Helens full days sessions as i really felt there was so much more we could have learnt had the session been full day.
Response : Katie, thank you for your positive feedback, kind comments and for your participation on the day. I am so pleased you came away wanting to learn more and I hope that can be arranged for you.

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Jen T, 16 Jul 2024

Helen was fantastic, extremely passionate and knowledgeable from a personal perspective as well as professional. She was very engaging and encouraged participation and although a lot of the material is what I currently use day to day, Helen had an interesting way of seeing things from different and unusual perspectives and gave a lot of food for thought. Really enjoyed the course and would definitely recommend more colleagues attend in the future. I also liked the touch of having fidget thingies on the desk.
Response : Thank you for taking the time to leave such positive and detailed feedback, Jen. I am so glad you enjoyed the course and found something different in the delivery which provided food for thought.

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Sian H, 16 Jul 2024

Helen was a very engaging trainer who is clearly very passionate about the subject. She brought her enthusiasm to the day and managed to cover lots of ground in a short space of time (half day). I would definitely recommend Helen and/or have her back in the future for another session!
Response : Sian, thank you for your positive feedback. It was a pleasure to deliver this training and I am so pleased it was well received.

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Kelly W, 16 Jul 2024

Great session, any questions were easily answered.
Response : Kelly, thank you for your positive feedback, I am so glad you enjoyed the session.

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emma h, 16 Jul 2024

really enjoyed the session and feel i gained a valuable insight into how i deal with vunerable customers
Response : Thank you for your positive feedback Emma, I am so glad you enjoyed the session and gained valuable insights in supporting vulnerable customers.

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andrew r, 09 Jul 2024

A very valuable Course which provided clear guidance in how to deal with this difficult topic.
Response : Thank you for your positive feedback, Andrew. I am so glad you found the course valuable.

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Linette N, 08 Jul 2024

The training was well organized and very helpful. I believe this should be made mandatory based on the present statistics relating to Mental Health & Suicide related deaths
Response : Linette, thank you for your positive feedback on the training course. I am so pleased you found it helpful.

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