Saffron C, 07 Jul 2023
Helens passion about her work is so clear, genuinely felt like I learnt a lot and took a lot away from this course today. The world needs more people like Helen!Response : Saffron, thank you for your kind comments. I am so pleased you feel that you learnt a lot from the course.
sharron a, 06 Jul 2023
Great course enjoyed it learnt alotResponse : Thank you for your positive comments, Sharron. I am so glad you feel like you learnt a lot from the course.
sharron a, 06 Jul 2023
very interestingResponse : Thank you for taking the time to leave such positive feedback, Sharron. I'm glad you found the course interesting.
Karen M, 06 Jul 2023
Another great course from Helen. Thank You :)Response : Thank you for taking the time to leave feedback, Karen. I am so glad you enjoyed the course.
martin C, 13 Jun 2023
The course was very beneficial in highlighting how its crucial to think out side the box and and looking at things with fresh eyes every time you are dealing with a client.Response : Martin, thank you for taking the time to leave such positive feedback, I am glad you found the course beneficial.
maria C, 07 Jun 2023
The session with Helen was excellent. All delegates provided excellent feedback. We were all a little sceptical about how the training would work over Zoom, but no issues; it was like having Helen in the room with us. Helen used skills (letting the group openly discuss internal issues) that benefited staff, and we loved the action plan given at the end of the day. We couldn't recommend the training highly enough.Response : Maria, thank you for taking the time to leave such positive and detailed feedback. I am so glad you feel that the training worked well and that it's been beneficial for the team. I really appreciate your comments and recommendation.
Ferhan A, 03 May 2023
Thanks!Response : Thank you for taking the time to leave feedback, Ferhan.
Jess M, 03 May 2023
Really helpful for professional and personal life, thank you!Response : Jess, thank you for your positive comments, I am glad you found the course so helpful on both a professional and personal level.
Callum H, 31 Mar 2023
Thanks Helen, found the course very thought provoking, insightful and helpful for my day to day job!Response : Callum, thanks for taking the time to leave feedback and I'm pleased you found the course thought-provoking and helpful.
Franklyn I, 30 Mar 2023
Thank you for making me aware of the importance of identifying and addressing vulnerable customers. This new knowledge will encourage me to improve customer experience on our platform.Response : Thank you Franklyn for the feedback. It's great for me to know that this new knowledge will encourage improved customer experiences on your platform.