maria C, 07 Jun 2023
The session with Helen was excellent. All delegates provided excellent feedback. We were all a little sceptical about how the training would work over Zoom, but no issues; it was like having Helen in the room with us. Helen used skills (letting the group openly discuss internal issues) that benefited staff, and we loved the action plan given at the end of the day. We couldn't recommend the training highly enough.Response : Maria, thank you for taking the time to leave such positive and detailed feedback. I am so glad you feel that the training worked well and that it's been beneficial for the team. I really appreciate your comments and recommendation.
Ferhan A, 03 May 2023
Thanks!Response : Thank you for taking the time to leave feedback, Ferhan.
Jess M, 03 May 2023
Really helpful for professional and personal life, thank you!Response : Jess, thank you for your positive comments, I am glad you found the course so helpful on both a professional and personal level.
Callum H, 31 Mar 2023
Thanks Helen, found the course very thought provoking, insightful and helpful for my day to day job!Response : Callum, thanks for taking the time to leave feedback and I'm pleased you found the course thought-provoking and helpful.
Franklyn I, 30 Mar 2023
Thank you for making me aware of the importance of identifying and addressing vulnerable customers. This new knowledge will encourage me to improve customer experience on our platform.Response : Thank you Franklyn for the feedback. It's great for me to know that this new knowledge will encourage improved customer experiences on your platform.
Ross L, 29 Mar 2023
Lovely lady and great course I would do it againResponse : Thank you Ross for your kind comments and pleased to hear you enjoyed the course.
George C, 29 Mar 2023
Helen has been a great host and has kept me very engaged. Learnt a lot and excited to put it to my day to day work life.Response : Thank you George for your great feedback and I'm delighted to hear you're excited to put what you learnt into action!
Jake R, 29 Mar 2023
Helen was extremely knowledgable and provided lots of thought provoking facts and experiences that can be applied in a professional and personal manner. I genuinely feel better equipped to do my job betterResponse : Jake, thank you for taking the time to leave this feedback and it's great to hear you now feel better equipped in your job.
Katie C, 27 Mar 2023
Great course, I learnt a lot! Thank you!Response : Thank you Katie for the feedback and I'm so pleased you learnt a lot from the session.
Adam C, 24 Mar 2023
Helen was great presenting our course today on dealing with vulnerable customers. The thought and consideration she has in delivering these was brilliant, bringing fidget toys in for those of us that suffer with attention based brains was a stroke of genius.Response : Adam thanks for your great feedback. Thanks too for your contribution to the rich discussions and it's good to know the fidget toys were helpful.