sharron a, 06 Jul 2023
Great course enjoyed it learnt alotResponse : Thank you for your positive comments, Sharron. I am so glad you feel like you learnt a lot from the course.
sharron a, 06 Jul 2023
very interestingResponse : Thank you for taking the time to leave such positive feedback, Sharron. I'm glad you found the course interesting.
martin C, 13 Jun 2023
The course was very beneficial in highlighting how its crucial to think out side the box and and looking at things with fresh eyes every time you are dealing with a client.Response : Martin, thank you for taking the time to leave such positive feedback, I am glad you found the course beneficial.
maria C, 07 Jun 2023
The session with Helen was excellent. All delegates provided excellent feedback. We were all a little sceptical about how the training would work over Zoom, but no issues; it was like having Helen in the room with us. Helen used skills (letting the group openly discuss internal issues) that benefited staff, and we loved the action plan given at the end of the day. We couldn't recommend the training highly enough.Response : Maria, thank you for taking the time to leave such positive and detailed feedback. I am so glad you feel that the training worked well and that it's been beneficial for the team. I really appreciate your comments and recommendation.
Jess M, 03 May 2023
Really helpful for professional and personal life, thank you!Response : Jess, thank you for your positive comments, I am glad you found the course so helpful on both a professional and personal level.
Ferhan A, 03 May 2023
Thanks!Response : Thank you for taking the time to leave feedback, Ferhan.
Callum H, 31 Mar 2023
Thanks Helen, found the course very thought provoking, insightful and helpful for my day to day job!Response : Callum, thanks for taking the time to leave feedback and I'm pleased you found the course thought-provoking and helpful.
Franklyn I, 30 Mar 2023
Thank you for making me aware of the importance of identifying and addressing vulnerable customers. This new knowledge will encourage me to improve customer experience on our platform.Response : Thank you Franklyn for the feedback. It's great for me to know that this new knowledge will encourage improved customer experiences on your platform.
George C, 29 Mar 2023
Helen has been a great host and has kept me very engaged. Learnt a lot and excited to put it to my day to day work life.Response : Thank you George for your great feedback and I'm delighted to hear you're excited to put what you learnt into action!
Jake R, 29 Mar 2023
Helen was extremely knowledgable and provided lots of thought provoking facts and experiences that can be applied in a professional and personal manner. I genuinely feel better equipped to do my job betterResponse : Jake, thank you for taking the time to leave this feedback and it's great to hear you now feel better equipped in your job.