Supporting Vulnerable Customers reviews

4.9 (374 reviews)
AI summary of reviews

Attendees particularly value Helen’s expert, compassionate use of personal experience to make vulnerable-customer issues relatable and memorable. They describe sessions as interactive, thoughtfully structured and engaging, combining practical examples, discussions, workbook exercises and useful signposting resources. Her FCA knowledge, empathy and ability to answer questions help participants explore difficult conversations with confidence. Reviewers say they leave with concrete tools, improved awareness and approaches they can apply immediately in customer-facing and wider workplace roles.

Expert facilitationPractical resourcesInteractive learning

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Showing 311–320 of 330 reviews (5 star)

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Helen F · 17 Mar 2023
Grant H · 16 Jan 2023
Camerom B · 22 Dec 2022
Vince M · 20 Dec 2022
sandra a · 06 Dec 2022
Lisa B · 20 Jun 2022
Rhiannon M · 16 Jun 2022
Anam M · 24 May 2022
Jess A · 23 May 2022
Poonam S · 23 May 2022