Supporting Vulnerable Customers reviews

4.9 (374 reviews)
AI summary of reviews

Attendees particularly value Helen’s expert, compassionate use of personal experience to make vulnerable-customer issues relatable and memorable. They describe sessions as interactive, thoughtfully structured and engaging, combining practical examples, discussions, workbook exercises and useful signposting resources. Her FCA knowledge, empathy and ability to answer questions help participants explore difficult conversations with confidence. Reviewers say they leave with concrete tools, improved awareness and approaches they can apply immediately in customer-facing and wider workplace roles.

Expert facilitationPractical resourcesInteractive learning

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Showing 321–330 of 330 reviews (5 star)

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Poonam S · 20 May 2022
fran h · 02 Mar 2022
Billy D · 25 Feb 2022
Ann B · 25 Feb 2022
Rosemary C · 25 Feb 2022
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Riley S · 25 Feb 2022
Stephanie L · 10 Feb 2022
Adam H · 07 Feb 2022
amy l · 17 Jun 2021