Conflict Management and De-Escalation Skills Reviews

Good course, alot of information but very informative

Online trainer simplified the course content punctuated with relevant examples from his own work experience. He used humour throughout which was good and effective.

Thank you for the knowledge gained.

Great interactive training session. Excellent short videos and real-life examples from the trainer.

Very informative, a good mix of content and participation to keep everyone involved!

Really good course with super delivery

Very engaging and interactive training, useful not just in the working environment but also outside work

Overall very happy with the course.

Very interesting programme gained great knowledge.

Was not expecting to have enjoyed the course as much.