Conflict Management and De-Escalation Skills Reviews

Very good experience , trainer was very good

Clear and concise. Very practical information given. Eye opener and good reminder of some things to think about

Excellent programme

Really good day. Very educational

Great to learn these things I didn't know

excellent course

Good course worth doing

Very beneficial course with lots of practical advice.

Excellentcourse that will give real solutions to daily issues

Good course and insight into how to deal with aggressive situations