Conflict Management and De-Escalation Skills Reviews

Really enjoyed it and came out with a few new skills and perspectives

Great trainer and course content

i enjoyed the course content and its flow. It was delivered in an open and real world way

Course content was very good and will be useful to take into the investigation aspect of the job

Excellent course.

Very useful

Good to have a course presented who has had real life experience and a good overall understanding.

Very informative

Very informative and well delivered

John was very professional and experienced, I enjoyed the course.