Conflict Management and De-Escalation Skills Reviews

Great trainer and course content

i enjoyed the course content and its flow. It was delivered in an open and real world way

Course content was very good and will be useful to take into the investigation aspect of the job

Good to have a course presented who has had real life experience and a good overall understanding.

Excellent course.

Very useful

Very informative

Very informative and well delivered

John was very professional and experienced, I enjoyed the course.

Great course. For me though at first it seemed quite long but in fairness there was a great deal of information projected which was all very relevant and could probably not have been summarised into a shorter time span. overall I really enjoyed the course and did not loose concentration due to the trainers energy and interesting topics covered.