Conflict Management and De-Escalation Skills Reviews

Thom is a great instructor. I felt at ease and able to speak out to the group. The breaks during the day helped me concentrate

Thanks Thom, Great course, I learned plenty of tips

Thank ls for providing this course. I would appreciate you sending on the course notes as the material is so important

Very useful course to solve difficult situations.

I liked that the entire course had a lot of active participation and time to share experiences. Great use of video

Thom was excellent

The course was interactive and interesting. Full of useful skills that can be applied to different scenarios. Robert was a great instructor, keeping the group engaged and motivated throughout.

A very good course

Really good course. Lots of information and relatable topics

I'm very happy with the course plan, the way it was presented and the materials