Conflict Management and De-Escalation Skills Reviews

Really enjoyed the course. Break out rooms were interesting. Tom controlled the flow of the course very well.

Great course, delivered very well

Very user friendly , covered a lot but at the right speed . Great to know the trainer has real experience

Very enjoyable, Jon is a very good communicator with a wide breadth of knowledge on his subject.

Fun and informative course, enjoyed role play.

Very worthwhile and informative.

Thoroughly enjoyed it. Many thanks.

great course, the course material was easily understood

excellent course, excellently presented

Hang onto Thom, he's brilliant!