Conflict Management and De-Escalation Skills Reviews

Clear and concise. Very practical information given. Eye opener and good reminder of some things to think about

Excellent programme

Really good day. Very educational

Great to learn these things I didn't know

excellent course

Good course worth doing

Very beneficial course with lots of practical advice.

Excellentcourse that will give real solutions to daily issues

Good course and insight into how to deal with aggressive situations

I found John made the conflict training very interesting with some of his real life experiences examples and his relaxed style of teaching and found him to be a genuine person. I would recommend this course to everyone.