Showing 51–60 of 2,603 reviews (4 star)
John was great. Would have preferred the course to be more interactive.
Great course, some differences from processes in Scotland. However, felt that the course was largely applicable and could apply to my use area.
I can use some of the training especially when speaking to informants or registrants on the phone.
I have marked myself at 7 as I believe I need real time experience. The training has been exceptional.
As I say, the investigation section sits more with criminal law. ACAS defines the Decision is separate from the Investigation manager. The investigation element suggested that the investigator made decisions on the outcome, and recommendations. In HMRC the Decision Manager is the owner of the discipline process and directs the investigation.
Although i understand this is not a course for specific areas of professions. it may be a good idea to have this or provide examples of layouts for different progressions to help with the understanding.