Dora P, 02 Jun 2026
In general the 'Effective Comms & De-escalation Skills when dealing with Challenging Customers' course was helpful, but it wasn't really job specific
Susanna B, 28 May 2026
The day has given me a lot more confidence but I appreciate I still have much to learn
Lois H, 27 May 2026
Good course. Informative, good examples of conflict management included.
evette g, 27 May 2026
really informative and interesting on how to structure the reports from the perspective of the courts/ barrister
Chris W, 27 May 2026
A lot of information to pass on and I struggle with remembering the different relevant sections in the Bees Act but it definitely helped clarify and refresh my understanding of the Act
Renate A, 22 May 2026
Course very useful and detailed and provides me with information and knowledge that I can return to in the future, should I need to undertake such a task
Andrew H, 22 May 2026
Thank you I really enjoyed the training and it is very useful my my practice.